Project Specialist - Quality Assurance & Product Integrity, Hybrid (Seattle, WA)

Nordstrom Inc; Seattle (WA); On-site; USD 61,000 - 96,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement plan

PTO

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Seattle, WA, is seeking a Product Integrity & Quality Assurance professional to safeguard factory data, testing and inspections.

You will drive CAP/RCA data, oversee QA defects, and coordinate with cross-functional partners to keep the supply chain compliant and efficient. The role requires 2+ years in apparel/footwear product development, strong organizational skills, and accountability for factory performance.

Qualifications

• Bachelor’s Degree preferred.
• 2+ years experience in apparel or footwear product development and manufacturing.
• Knowledge of garment/product construction and manufacturing processes.
• Familiarity with Nordstrom’s product, culture and business practices preferred.
• Ability to work independently with competing priorities.
• Strong organizational skills and data tracking across sources.
• Good judgment for day-to-day issue resolution.
• Ability to hold factories and partners accountable.
• Strong problem-solving and adaptability.
• Willingness to learn new processes and identify trends.
• Experience with overseas vendors/manufacturers.
• Proficient in MS Office and FLEXPLM.

Responsibilities

• Own Factory Empowerment Program tracking, ensuring factories maintain valid test reports, inspect uploads and inspector certifications.
• Manage CAP/RCA data and hold factories accountable for timely submission.
• Manage inspection and testing report data from OSC with accuracy for analysis.
• Manage testing results and sample shipment through resolution.
• Lead assessment of QA defects and organize internal audits with cross-functional team.
• Meet regularly with Manager and Senior Manager to review results and trends.
• Prepare Quarterly Business Review (QBR) materials.
• Manage daily/seasonal CPSC data sets and submission to BV.
• Lead cross-functional ad hoc projects and priorities.

Skills

Product development

Quality Assurance

Data management

Cross-functional teamwork

MS Office

FLEXPLM

Education

Bachelor’s Degree

Tools

MS Office

FLEXPLM

Job description

Job Description

Whether you’re in sales or our Seattle headquarters, we’re all obsessed with serving our customers and oh, of course, fashion. A career at Nordstrom is fun, fast-paced and challenging. Be a part of something we think is pretty awesome. WHAT’S IN A NAME? EVERYTHING. We don’t just sell cutting-edge fashion and accessories, we create it. Our talented fashion design team — the Nordstrom Product Group — develops, designs, produces and sources 50-plus private Nordstrom labels. From traditional to trendy, this team is shaping the styles and looks our customers love.

A day in the life… As a member of our Product Integrity & Quality Assurance team, you will help ensure that our factory partners meet Nordstrom’s quality, safety and regulatory standards. You’ll manage and support the data for testing and inspections, hold factories accountable to corrective action timelines, and partner closely with our third-party auditor and cross-functional stakeholders to keep our supply chain running smoothly.

Responsibilities

• Own Factory Empowerment Program tracking, ensuring factories maintain valid test reports, uploading their inspections and maintaining valid inspector certifications.
• Manage Corrective Action Plan/Root Cause Analysis (CAP/RCA) report data, holding factories accountable for timely submission
• Manage inspection and testing report data from OSC, maintaining accuracy to support ongoing analysis
• Manage testing results and sample shipment through to resolution
• Lead assessment of QA defects and organize internal Audits with cross functional team
• Meet regularly with Manager and Sr. Manager to review results, trends and priorities for product inspections
• Own preparation of Quarterly Business Review (QBR) materials
• Manage daily/seasonal CPSC data sets and submission to BV
• Lead cross-functional ad hoc projects and priorities as they arise

Qualifications

• Bachelor’s Degree preferred
• 2+ years of experience in apparel or footwear product development and manufacturing
• Working knowledge of garment/product construction and manufacturing processes
• Familiarity with Nordstrom’s product, culture and business practices preferred
• Ability to work independently with general direction and manage competing priorities
• Strong organizational skills with experience compiling and tracking data across multiple sources
• Sound independent judgment to resolve day-to-day issues directly, knowing when to escape to the Manager or Sr. Manager
• Comfortable holding factories and cross-functional partners accountable, following through on commitments without close oversight
• Strong problem-solving skills with adaptabilities to changing priorities.
• Aptitude to learn new processes and find trends in factory performances.
• Experiences working with overseas vendors and manufacturers
• Hands on efficiencies in MS office suite of software, FLEXPLM

Pay Range Details

Washington: $60,500 - $96,000 annually

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
• This position may be eligible for performance-based incentives/bonuses.
• Eligibility requirements may apply based on location, job level, classification, and length of employment.
• Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

Legal Information

A few more important points… The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

© 2026 Nordstrom, Inc