Project Specialist - DCAR

MS0059 GE Medical Systems Information Technologies, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

GE HealthCare is seeking a Project Services professional for Diagnostic Cardiology in the United States. You will oversee end-to-end customer implementations, coordinate cross-functional teams, manage timelines, and drive risks to ensure a seamless client experience from kickoff to completion.

The role emphasizes strong project management, communication, and stakeholder engagement, with remote work ability and up to 10% travel. Competitive benefits included.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Experience coordinating projects, orders, implementations, or customer-facing processes.
• Strong customer service and stakeholder management skills.
• Excellent written, verbal, and interpersonal communication.
• Proficient with Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Strong organizational skills with multiple priorities.
• Ability to work independently and stay accountable for deliverables.
• Strong problem-solving and cross-functional collaboration abilities.
• Ability to work effectively in a remote environment.
• Willingness to travel up to 10% as required.

Responsibilities

• Coordinate and track DCAR customer orders from entry through installation and completion.
• Serve as primary customer contact for status, schedules, installation readiness, training, and issues.
• Partner with various internal teams to ensure successful project execution.
• Create, maintain, and distribute project documentation and trackers.
• Monitor milestones and proactively communicate risks, delays, and dependencies.
• Facilitate customer and internal project meetings to review progress and next steps.
• Coordinate equipment delivery, installation scheduling, site readiness, and training.
• Manage multiple projects with timely status updates.
• Maintain visibility to project status and delivery timelines through systems.
• Identify and resolve issues related to delivery, readiness, and documentation.
• Support order fulfillment with accurate records and priority tracking.
• Build strong relationships with customers and stakeholders to ensure a positive experience.
• Provide regular status updates to customers and leadership.
• Support continuous improvement to simplify processes and project execution.

Skills

Project coordination

Customer service

Communication

MS Office

Organizational skills

Independent work

Problem solving

Cross-functional collaboration

Remote work

Travel up to 10%

Education

Bachelor's degree or equivalent

Job description

Job Description Summary

As a Project Services (PS) - Diagnostic Cardiology (DCAR), you will oversee the end-to-end execution of customer implementation projects, ensuring successful delivery of GE HealthCare Diagnostic Cardiology solutions. Acting as the primary point of contact for customers and internal stakeholders, you will coordinate project activities, drive issue resolution, manage timelines and milestones, and facilitate cross-functional collaboration throughout the project lifecycle. This role requires strong project management, customer engagement, and communication skills to effectively manage risks, maintain project momentum, and deliver a seamless customer experience from project kickoff through completion while supporting business and operational objectives.

Essential Responsibilities

• Coordinate and track Diagnostic Cardiology customer orders from order entry through installation, training, and project completion.
• Serve as the primary point of contact for customers regarding project status, delivery schedules, installation readiness, training, and issue resolution.
• Partner with customers, Order Management, Manufacturing, Logistics, Installation Teams, Clinical Education, Sales, and Service to ensure successful project execution.
• Create, maintain, and distribute project documentation, including customer contact lists, schedules, meeting notes, status updates, and action item trackers.
• Monitor project milestones and proactively communicate risks, delays, and dependencies that may impact customer commitments.
• Facilitate customer and internal project meetings to review progress, communicate next steps, and drive accountability.
• Coordinate equipment delivery, installation scheduling, site readiness activities, and customer training requirements.
• Manage multiple projects simultaneously while ensuring accurate and timely project updates.
• Maintain visibility to project status, delivery timelines, and installation schedules through company systems and reporting tools.
• Identify, elevate, and help resolve issues related to equipment delivery, site readiness, scheduling conflicts, documentation requirements, and customer concerns.
• Support order fulfillment activities by maintaining accurate project records and priority tracking.
• Build strong working relationships with customers and internal stakeholders to ensure a positive customer experience.
• Provide regular project status updates to customers, internal stakeholders, & leadership.
• Support continuous improvement initiatives by identifying opportunities to simplify processes and improve project execution.

Required Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Experience coordinating projects, orders, implementations, or customer‑facing business processes.
• Strong customer service and stakeholder management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Ability to work independently while maintaining accountability for project deliverables.
• Strong problem‑solving skills with the ability to proactively identify and address issues.
• Experience collaborating across cross‑functional teams.
• Ability to work effectively in a remote environment.
• Willingness to travel up to 10% as business needs require.

Preferred Qualifications

• Experience in healthcare, medical device, hospital, clinical, or healthcare technology environments.
• Experience supporting equipment installations, implementations, or customer onboarding activities.
• Knowledge of project management principles, tools, and methodologies.
• Experience managing competing priorities while maintaining attention to detail.
• Ability to present project updates to internal and external stakeholders.
• Change management or process improvement experience.
• PMI certification or project management coursework is a plus.

Additional Requirements

• Comply with all GE HealthCare quality, compliance, and regulatory requirements applicable to the role.
• Complete all required quality and compliance training by established deadlines.
• Identify and report quality or compliance concerns and support corrective actions as required.
• Legal authorization to work in the United States is required.
• GE HealthCare will not sponsor employment visas for this position now or in the future.
• We will not sponsor individuals for employment visas, now or in the future, for this job opening.

For U.S. based positions only, the pay range for this position is $80,000.00-$120,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No Application Deadline: October 06, 2026

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.