Project Specialist - DCAR

GE Healthcare; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan with company contributions

Paid time off

Job summary

GE HealthCare is seeking a Project Services - Diagnostic Cardiology (DCAR) professional to oversee end-to-end execution of customer implementation projects. You will act as the primary contact for customers and internal stakeholders, coordinating activities, driving issue resolution, and managing timelines from kickoff to completion.

The role requires strong project management, customer engagement, and communication skills to deliver a seamless customer experience, while supporting business

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Experience coordinating projects, orders, implementations, or customer-facing business processes.
• Strong customer service and stakeholder management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accountability for project deliverables.
• Strong problem-solving skills with the ability to proactively identify and address issues.
• Experience collaborating across cross-functional teams.
• Ability to work effectively in a remote environment.
• Willingness to travel up to 10% as business needs require.

Responsibilities

• Coordinate and track Diagnostic Cardiology customer orders from order entry through installation, training, and project completion.
• Serve as the primary point of contact for customers regarding project status, delivery schedules, installation readiness, training, and issue resolution.
• Partner with customers, Order Management, Manufacturing, Logistics, Installation Teams, Clinical Education, Sales, and Service to ensure successful project execution.
• Create, maintain, and distribute project documentation, including customer contact lists, schedules, meeting notes, status updates, and action item trackers.
• Monitor project milestones and proactively communicate risks, delays, and dependencies that may impact customer commitments.
• Facilitate customer and internal project meetings to review progress, communicate next steps, and drive accountability.
• Coordinate equipment delivery, installation scheduling, site readiness activities, and customer training requirements.
• Manage multiple projects simultaneously while ensuring accurate and timely project updates.
• Maintain visibility to project status, delivery timelines, and installation schedules through company systems and reporting tools.
• Identify, escalation, and help resolve issues related to equipment delivery, site readiness, scheduling conflicts, documentation requirements, and customer concerns.
• Support order fulfillment activities by maintaining accurate project records and priority tracking.
• Build strong working relationships with customers and internal stakeholders to ensure a positive customer experience.
• Provide regular project status updates to customers, internal stakeholders, and leadership.
• Support continuous improvement initiatives by identifying opportunities to simplify processes and improve project execution.

Skills

Project coordination

Customer engagement

Communication

Microsoft Office

Organizational skills

Remote work

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Job Description Summary

As a Project Services (PS) - Diagnostic Cardiology (DCAR), you will oversee the end-to-end execution of customer implementation projects, ensuring successful delivery of GE HealthCare Diagnostic Cardiology solutions. Acting as the primary point of contact for customers and internal stakeholders, you will coordinate project activities, drive issue resolution, manage timelines and milestones, and facilitate cross-functional collaboration throughout the project lifecycle. This role requires strong project management, customer engagement, and communication skills to effectively manage risks, maintain project momentum, and deliver a seamless customer experience from project kickoff through completion while supporting business and operational objectives.

Essential Responsibilities

• Coordinate and track Diagnostic Cardiology customer orders from order entry through installation, training, and project completion.
• Serve as the primary point of contact for customers regarding project status, delivery schedules, installation readiness, training, and issue resolution.
• Partner with customers, Order Management, Manufacturing, Logistics, Installation Teams, Clinical Education, Sales, and Service to ensure successful project execution.
• Create, maintain, and distribute project documentation, including customer contact lists, schedules, meeting notes, status updates, and action item trackers.
• Monitor project milestones and proactively communicate risks, delays, and dependencies that may impact customer commitments.
• Facilitate customer and internal project meetings to review progress, communicate next steps, and drive accountability.
• Coordinate equipment delivery, installation scheduling, site readiness activities, and customer training requirements.
• Manage multiple projects simultaneously while ensuring accurate and timely project updates.
• Maintain visibility to project status, delivery timelines, and installation schedules through company systems and reporting tools.
• Identify, escalation, and help resolve issues related to equipment delivery, site readiness, scheduling conflicts, documentation requirements, and customer concerns.
• Support order fulfillment activities by maintaining accurate project records and priority tracking.
• Build strong working relationships with customers and internal stakeholders to ensure a positive customer experience.
• Provide regular project status updates to customers, internal stakeholders, and leadership.
• Support continuous improvement initiatives by identifying opportunities to simplify processes and improve project execution.

Required Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Experience coordinating projects, orders, implementations, or customer-facing business processes.
• Strong customer service and stakeholder management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while maintaining accountability for project deliverables.
• Strong problem-solving skills with the ability to proactively identify and address issues.
• Experience collaborating across cross-functional teams.
• Ability to work effectively in a remote environment.
• Willingness to travel up to 10% as business needs require.

Preferred Qualifications

• Experience in healthcare, medical device, hospital, clinical, or healthcare technology environments.
• Experience supporting equipment installations, implementations, or customer onboarding activities.
• Knowledge of project management principles, tools, and methodologies.
• Experience managing competing priorities while maintaining attention to detail.
• Ability to present project updates to internal and external stakeholders.
• Change management or process improvement experience.
• PMI certification or project management coursework is a plus.

Additional Requirements

• Comply with all GE HealthCare quality, compliance, and regulatory requirements applicable to the role.
• Complete all required quality and compliance training by established deadlines.
• Identify and report quality or compliance concerns and support corrective actions as required.
• Legal authorization to work in the United States is required.
• GE HealthCare will not sponsor employment visas for this position now or in the future.
• We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• For U.S. based positions only, the pay range for this position is $80,000.00-$120,000.00 Annual.
• It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case.
• The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
• In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE HealthCare is an Equal Opportunity Employer.
• Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
• While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
• Relocation Assistance Provided: No
• Application Deadline: October 06, 2026
• At GE HealthCare, we see possibilities through innovation.
• We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions.
• Better tools enabling better patient care.
• Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.