Digital Project Manager

GE HealthCare; Cleveland (OH); On-site; USD 95,000 - 140,000; Full time

Job summary

GE HealthCare in Ohio is seeking a Project Manager to lead customer-facing software implementation projects from kick-off through go-live and handoff. You will coordinate clinical, IT, engineering and commercial teams to ensure on-time, in-scope deployments and drive customer adoption.

The role requires strong project management, communication and problem-solving skills in a fast-paced healthcare technology environment. Legal authorization to work in the U.S. is required.

Qualifications

• Bachelor's degree in Business, Healthcare, IT or related field.
• Minimum 3+ years of experience in project management or software implementation.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead the planning and execution of multiple software implementation projects, ensuring delivery on time, within scope, and aligned to customer expectations.
• Serve as the primary point of contact for customers throughout the implementation lifecycle, maintaining strong relationships with clinical and IT stakeholders.
• Collaborate with physicians, technologists, and hospital IT teams to configure and integrate solutions into existing clinical workflows.
• Develop and manage project plans, timelines, milestones, and deliverables, while proactively tracking progress and addressing risks.
• Coordinate cross-functional resources including engineering, applications, and installation teams to ensure smooth execution.
• Support system installation, configuration, and validation, including integration with hospital systems and networks.
• Facilitate end-user readiness and adoption, including training and workflow alignment, to ensure successful product utilization.
• Identify, document, and escalation project risks and issues, driving resolution in collaboration with internal teams.
• Maintain accurate project documentation, status reporting, and communication with stakeholders.
• Gather customer feedback and contribute to continuous improvement of products, services, and implementation processes.

Skills

Project management

Stakeholder management

Communication

Healthcare IT

Education

Bachelor's degree in Business, Healthcare, IT or related field

Job description

Job Description Summary

Responsible for managing customer-facing software implementation projects from kick-off through go-live and handoff. Leads cross-functional coordination among customer IT teams, clinicians, engineering and commercial partners to deliver successful deployments, mitigates risk, drive customer adoption and achieve project objectives. Requires strong project management, communication, organizational and technical problem solving skills in a fast-paced healthcare technology environment.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Job Description

Roles and Responsibilities

• Lead the planning and execution of multiple software implementation projects, ensuring delivery on time, within scope, and aligned to customer expectations

• Serve as the primary point of contact for customers throughout the implementation lifecycle, maintaining strong relationships with clinical and IT stakeholders

• Collaborate with physicians, technologists, and hospital IT teams to configure and integrate solutions into existing clinical workflows

• Develop and manage project plans, timelines, milestones, and deliverables, while proactively tracking progress and addressing risks

• Coordinate cross-functional resources including engineering, applications, and installation teams to ensure smooth execution

• Support system installation, configuration, and validation, including integration with hospital systems and networks

• Facilitate end-user readiness and adoption, including training and workflow alignment, to ensure successful product utilization

• Identify, document, and escalation project risks and issues, driving resolution in collaboration with internal teams

• Maintain accurate project documentation, status reporting, and communication with stakeholders

• Gather customer feedback and contribute to continuous improvement of products, services, and implementation processes

Required Qualifications

• Bachelor’s degree in Business, Healthcare, Information Technology, or related field

• Minimum 3+ years of experience in project management, software implementation, or healthcare technology delivery

• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment

• Strong communication and stakeholder management skills, with the ability to work effectively across clinical and technical teams

• Proven ability to prioritize tasks, manage timelines, and drive execution

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

• Experience in medical imaging, healthcare IT, or clinical software implementations

• Familiarity with healthcare standards such as DICOM, , PACS, or

• Project management certification (e.g., PMP, CAPM)

• Self-starter with strong problem-solving skills and attention to detail

• Ability to work independently while collaborating across a matrixed organization

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No