Project Specialist

LHH; St. Louis (MO); Hybrid; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a Project Specialist for Operations & Implementation to enhance service delivery and operational excellence. This role, hubbed in St. Louis, involves frequent travel across the U.S. to support and coach frontline teams. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for process improvement. You will play a vital role in linking strategic initiatives with field execution, optimizing service operations, and driving performance improvements. This is a fantastic opportunity for recent graduates or early-career professionals eager to make a significant impact in a dynamic environment.

Qualifications

• Bachelor’s degree required in relevant fields.
• Strong analytical, communication, and problem-solving skills are essential.

Responsibilities

• Support operational efficiency initiatives and service expansion.
• Provide coaching and training to frontline employees.
• Analyze service metrics and create reports for decision-making.

Skills

Analytical Thinking

Communication Skills

Problem-Solving Skills

Adaptability

Interpersonal Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Organizational Leadership

Tools

Lean Methodology

Six Sigma

Job description

LHH Recruitment Solutions is currently seeking a Project Specialist – Operations & Implementation for a dynamic and expanding industrial services organization. This is a direct hire opportunity, well-suited for recent college graduates or early-career professionals who are fast learners, highly motivated, and eager to make an impact in operational excellence.

While this role is hubbed in St. Louis, MO, it will involve frequent travel to various field locations nationwide, where you'll provide on-site support and coaching to frontline teams.

In this position, you’ll serve as a key link between strategic initiatives and field execution—helping to implement transformational projects, optimize service operations, and drive measurable performance improvements.

Key Responsibilities:

Operations & Service Transformation

• Support the execution of service expansion and operational efficiency initiatives.
• Assist in refining field service models to improve customer experience and revenue growth.
• Collaborate with leadership to ensure alignment between transformation goals and on-the-ground execution.

Field Support & Coaching

• Serve as a direct resource to Field Service Managers and Technicians, providing support and coaching.
• Help train frontline employees on new tools, documentation standards, and process improvements.
• Monitor technician performance and assist in correcting gaps and inefficiencies.

Performance Analysis & Reporting

• Analyze service metrics, such as technician utilization and job completion rates.
• Create reports, dashboards, and visuals to support data-driven decision-making.
• Highlight performance trends and recommend areas for process optimization.

Process Improvement & Change Management

• Participate in Lean, Six Sigma, and continuous improvement projects.
• Collaborate with HR, IT, and operations to implement and sustain changes.
• Promote and embed a culture of continuous improvement and operational excellence.

Stakeholder Communication & Engagement

• Act as a liaison between transformation teams and field operations.
• Help facilitate workshops, training sessions, and collaborative meetings.
• Engage influencers and frontline leaders to champion ongoing change efforts.
• Identify operational risks and work with leadership to develop mitigation strategies.

Qualifications:

Required:

• Bachelor’s degree in Business, Industrial Engineering, Organizational Leadership, or a related field.
• Strong analytical thinking, communication, and problem-solving skills.
• Willingness and ability to travel frequently to field sites (domestic).
• Ability to build rapport and work with both frontline staff and leadership teams.
• Self-driven, adaptable, and comfortable in dynamic, hands-on work environments.

Preferred:

• 1–3 years of experience in operations, transformation, project management, or service-related roles.
• Exposure to process improvement methodologies like Lean or Six Sigma.
• Experience interpreting and presenting performance metrics.
• Eager to learn and grow in a fast-paced, field-based environment.
• Confident interacting with technical and non-technical stakeholders.
• Passionate about service delivery, customer satisfaction, and operational improvement.
• Detail-oriented and capable of juggling multiple responsibilities.

Travel Requirements:

This position will be based out of St. Louis, MO, but requires frequent travel across various U.S. locations—up to 50–70% of the time—depending on business needs.

Location: Hubbed in St. Louis, MO (extensive travel required)

Schedule: Full-time | On-Site with frequent travel

Compensation: $75,000 – $85,000 annually

Employment Type: Direct Hire

Seniority level

• Associate

Employment type

• Full-time

Job function

• Project Management, Administrative, and Strategy/Planning

Industries

• Engines and Power Transmission Equipment Manufacturing, Administrative and Support Services, and Manufacturing