Project Specialist

CSA Group; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization dedicated to making the world safer and more sustainable. In this role, you will oversee international certification projects, ensuring compliance with global standards while collaborating with various stakeholders. Your expertise will help facilitate seamless communication between CSA Group and its international partners, enhancing customer satisfaction. This position requires strong problem-solving skills, attention to detail, and the ability to work independently. If you're passionate about making a difference and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Bachelor’s degree in Engineering with 5 years’ experience in compliance.
• PMP designation and bilingualism preferred.

Responsibilities

• Coordinate international certification projects and respond to customer inquiries.
• Plan and direct GMA projects, ensuring compliance with regulations.
• Conduct training sessions with customers and maintain technical competence.

Skills

Microsoft Office Suite

Problem-solving

Communication skills

Project management

Detail-oriented

Customer service

Flexibility in schedule

Organization skills

Education

Bachelor’s degree in Engineering

PMP designation

Bilingualism (English and French)

Job description

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BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading edge technology - to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

This role administers multiple country marks or approval projects (outside of North America) on behalf of CSA customers.

Responsibilities:

1. Coordinates and delegates between CSA Operations staff, International partners/Agencies, foreign regulators and customers as required to accomplish project objectives.
2. Responds to customer inquiries on foreign certification and related technical and regulatory requirements.
3. Plans, directs, and coordinates designated GMA projects, ensuring that the goals of each project meet customer needs and are accomplished within the prescribed time frame, funding parameters, and regulatory requirements.
4. Activities will include, but are not limited to:
1. Identification of project scope and estimated cost, lead time and applicable foreign government procedure;
2. Identify applicable safety standards for foreign approval;
3. Identify regulatory codes and laws for foreign approval;
4. Provide engineering inputs to testing facilities for product testing (i.e. specify tests to be performed);
5. Arrange alternative testing services with International Partners and other organizations to complete projects when it makes more sense to be done elsewhere;
6. Customize engineering projects/reports to meet foreign requirements;
7. Assign project tasks to certification engineers for review of non-CSA test reports, including additional testing of GMA client’s products;
8. Review engineering reports for completeness;
9. Ensure all applicable forms are completed properly;
10. Ensure project cost and obligations are met.
5. Coordinates with other departments, International Partners/Agencies and foreign regulators to deliver one-stop service to customers.
6. Keeps up-to-date on international certification requirements, researching and gathering information and updates on foreign technical requirements, government regulations, administrative guidelines, and working practices and forms for foreign approvals.
7. Compiles and maintains a database system containing such information.
8. Informs and directs internal staff on national deviations and country-specific Safety Standards and requirements associated with the preparation of engineering reports.
9. Plans, organizes and conducts training sessions with customers, internal staff and International Partners/Agencies to ensure consistency of process and maintenance of technical competence.
10. Develops training materials to encompass regulatory requirements, procedural requirements, and conformity requirements for each country of interest.
11. Arranges for subject matter experts to assist with technical training and/or conduct training sessions as required.
12. Documents, reviews and updates GMA working processes and procedures to ensure consistent, cost-effective and timely services.

Education and Experience:

Bachelor’s degree, preferably in Engineering and/or equivalent 5 years’ experience in the compliance industry.

PMP designation is preferred.

Bilingualism (English and French) is preferred.

5 years’ industry experience and preferably 2 more years’ experience with CENELEC, IEC or IEC-based standards.

Knowledge of CSA Group programs and services.

Skills:

• Computer proficiency (Microsoft Office Suite).
• Strong problem-solving ability; detail-oriented.
• Ability to work independently.
• High level of communication skills (verbal and written).
• Excellent listening and retention skills.
• Ability to initiate and develop new customer contacts.
• Responsive and pleasant when dealing with external and internal customers, peers and co-workers.
• Flexible in schedule and time management.
• Strong organization, creativity, and project management skills to plan for projects, events, and conferences.
• Problem resolution skills, to deliver high quality and timely services.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [e-mail] if you require accommodation in the interview process.

About Us

CSA Group is one of the largest standards development organizations in North America, conducting research and developing standards for a broad range of technologies and functional areas. CSA Group is also a global provider of testing, inspection and certification services for products in many market sectors, and a leader in safety and environmental certification for Canada and the U.S.

The CSA mark appears on billions of products worldwide. For more information about CSA Group, please visit www.csagroup.org.