Project & Service Team Lead

US - LLC Recruiting; Anchorage (AK); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

10 Company Holidays & PTO starting 13+

Life insurance

Wellness program

401K matching

CSR day

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time, enthusiastic Project/Service Team Leader to join our amazing culture. You will lead projects and ensure customer satisfaction while aligning with our values.

You will manage technical teams, coordinate with Service Coordinators, and drive on-time, on-budget delivery across building automation and security systems. This role offers growth in a collaborative environment with a focus on world-class service and continuous improvement.

Qualifications

• Customer focus and ability to work under pressure.
• Experience with building automation, fire alarm, or life-safety systems.
• Self-starter who can work with minimal supervision.

Responsibilities

• Promote Recruit Awesome People program and strengthen colleague-first culture.
• Serve as the key interface for technical support and training, maximizing customer satisfaction.
• May perform system integrations, upgrade planning and execution, audits, and database management.
• Identify project risks and help implement strategies to minimize impact on costs and deadlines.
• Coordinate with Service Coordinators and Specialists to optimize project scope and continuous improvement.
• Oversee management of projects within budget and scope; assist in installation planning and service agreements.
• Mentor and develop colleagues; plan, assign and direct work.
• Perform other duties as required.

Skills

Customer focus

Building automation knowledge

Fire life-safety systems knowledge

Strong communication skills

Self-motivated / independent

MS Office proficiency

Education

College degree or trade school

Job description

Convergint is seeking a full-time, enthusiastic Project/Service Team Leader to join our amazing culture. You will lead projects and ensure customer satisfaction while aligning with our values.

You will manage technical teams, coordinate with Service Coordinators, and drive on-time, on-budget delivery across building automation and security systems. This role offers growth in a collaborative environment with a focus on world-class service and continuous improvement.