Project / Service Coordinator in Upland

Energy Jobline ZR; Upland (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Clear Cloud Solutions, located in Upland, CA, seeks a Project and Service Coordinator to act as the operational hub of the Service department. You will schedule technicians, manage tickets, coordinate projects, and liaise with clients and vendors from our Upland headquarters.

The role requires 2+ years in service/project coordination, knowledge of security systems, and proficiency in MS Office and Asana. A California driver’s license and ability to pass a federal background check are required.

Qualifications

• 2+ years of experience as a service coordinator, project coordinator, or project manager.
• Working knowledge of security systems, low-voltage, electrical, or related industry.
• Proficiency in Microsoft Office, including Excel and Word.
• Valid California driver’s license.
• Ability to pass a federal background check.

Responsibilities

• Coordinate day-to-day Service department operations and service calls.
• Manage service ticket intake and distribution to technicians.
• Serve as liaison with client service coordinators and provide updates on open service notifications.
• Build and maintain schedules for multiple projects in Asana.
• Obtain quotes, purchase, and manage materials from vendors for projects and service.
• Prepare biweekly reports on open and on-hold service notifications.

Skills

Organizational skills

Customer service

Communication

Education

Associate degree or equivalent experience

Tools

Asana

Microsoft Project

Excel

Job description

Job DescriptionJob Description

About Clear Cloud Solutions

Clear Cloud Solutions is a fast-growing security systems integration, low-voltage, and electrical contracting company headquartered in Upland, California. We specialize in delivering cutting-edge Security Systems Integration, IP Video Surveillance, Access Control, Intrusion Detection, Low-Voltage Cabling, and Perimeter Security Systems for commercial, industrial, government, and critical infrastructure clients.

At Clear Cloud, we pride ourselves on integrity, taking care of our people, and giving back. Our team thrives in a collaborative, safety-focused culture that values innovation, professional growth, and the delivery of mission-critical projects that protect what matters most. With a dedicated proving ground and a focus on cyber-hardened physical security solutions, we are at the forefront of 2026 industry trends, giving our team the chance to support high-impact projects while building long-term careers in a rapidly expanding market.

The Opportunity

Join us as a Project and Service Coordinator. You will be the operational hub of our Service department, keeping technicians scheduled, materials moving, clients informed, and billing accurate. Working from our Upland headquarters, you will coordinate service calls and break/fix work, manage project schedules across multiple jobs, and serve as a key point of contact for clients and vendors. If you are highly organized, thrive on keeping many moving parts on track, and take pride in delivering an exceptional customer experience, you will thrive here, with a company that invests in its people and tackles meaningful work.

Headquarters: Upland, CA
Work Location: On‑site at our Upland headquarters

What You’ll Do

Coordinate day-to-day Service department operations, ensuring every service call is completed within its scheduled window

Manage service ticket intake and distribution, delegating calls to the right technicians based on skills, location, and priority

Serve as the primary liaison with client service coordinators, providing timely updates on open service notifications

Build and maintain schedules for multiple concurrent projects in Asana

Obtain quotes, purchase, and manage materials from multiple vendors for both projects and the Service department, tracking every shipment to ensure it arrives at the correct location

Develop and maintain strong relationships with vendors and key suppliers from a procurement perspective

Prepare biweekly reports on open and on-hold service notifications, with clear explanations of status and next steps

Review weekly and monthly service billing to ensure all materials and expenses are fully accounted for

Review technician timesheets for accuracy and elevate discrepancies to management

Deliver a superior customer experience in every interaction, internal and external

Attend client meetings as needed to review projects, discuss concerns, and address client needs

What You Must Bring (Required)

2+ years of experience as a service coordinator, project coordinator, or project manager

Working knowledge of the security systems, low-voltage, electrical, or a related industry

Proficiency in Microsoft Office, including Excel and Word

Valid California driver’s license

Ability to pass a federal background check

What Sets You Apart ()

Associate degree in Construction Management, Business, or a related field, or equivalent experience

Coordination experience within a security systems integration or low-voltage contractor

Hands-on experience with Asana and Microsoft Project

Experience supporting government or critical infrastructure clients

Why Join Clear Cloud Solutions?

Be part of a fast-growing, values-driven company with meaningful government and critical-infrastructure projects in a market where skilled coordinators are in high demand. Work at the intersection of physical security and emerging AI, cloud, and cyber-physical technologies. Enjoy a culture built on integrity, professional development, community, and QA and QC excellence. We offer competitive compensation at or above market and rapid growth potential.

Applicants selected may be subject to a background investigation and must obtain and maintain both a favorable personal security suitability determination and customer approval.

Company Description

Clear Cloud Solutions Company, brings a high level of experience, safety compliance, dedication, customer service and integrity to the Electrical, Low Voltage, Security Integration and Access Control industry.

Company DescriptionClear Cloud Solutions Company, brings a high level of experience, safety compliance, dedication, customer service and integrity to the Electrical, Low Voltage, Security Integration and Access Control industry.