Project Service Coordinator

Flatiron Crane Operating Company, LLC; Cleveland (OH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Company-paid life insurance and disa

401(k) with company match

Paid vacation, sick time, and holidays

Company vehicle, tools, uniforms, and

Ongoing training, career development,/

Job summary

Simmers Crane Design & Services, part of Flatiron Crane, is seeking a Project Service Coordinator to manage inspection repairs, parts-driven service work, and small projects from award to closeout and billing. You will coordinate scope, materials, labor, and scheduling while aligning with customer expectations and budgets.

The role requires strong organizational and communication skills, on-site availability, and the ability to work with multiple teams to ensure timely, profitable project

Qualifications

• High school diploma or equivalent required; associate degree or technical training preferred.
• Experience in industrial field service, project coordination, or service operations preferred.
• Ability to interpret technical scopes, inspection reports, and basic drawings.

Responsibilities

• Coordinate inspections, repairs, and service projects from award through billing.
• Review scopes, requirements, quotes, and site documentation for proper planning.
• Develop work plans including labor, scheduling, materials, and subcontractors.
• Work with Scheduling, Operations, Engineering, vendors, and customers to ensure timely execution.
• Manage material purchasing, vendor pricing, and site readiness for technicians.
• Capture billable time and maintain accurate work orders and project records.
• Monitor progress, costs, and budgets; communicate updates to stakeholders.

Skills

Organizational skills

Time management

Problem-solving

Communication skills

Attention to detail

Education

High school diploma or equivalent

Associate degree or technical training in engineering or related field

Tools

Microsoft Office

ERP systems

Project-tracking software

Job description

Simmers Crane Design & Services is proud to be part of Flatiron Crane, one of North America's leading providers of overhead crane and lifting solutions. With operating companies across the United States and Canada, we deliver engineering, manufacturing, inspections, maintenance, modernization, and emergency service that help keep our customers operating safely and efficiently.

At Simmers, we don't just respond to problems—we anticipate them. Our people are trusted experts who take pride in delivering innovative solutions, exceptional service, and keeping industry moving. If you're looking for a company that values safety, teamwork, professional growth, and doing meaningful work, you'll feel right at home here.

Why Join Us?

• Competitive pay based on experience ($25.00 - $30.00 per hour)
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance and disability benefits
• 401(k) with company match
• Paid vacation, sick time, and holidays
• Company vehicle, tools, uniforms, and cell phone (where applicable)
• Ongoing training, career development, and advancement opportunities

Pre-employment drug screen and background check are required.

Position Description

Job Summary

The Project Service Coordinator is responsible for coordinating and managing inspection repairs, parts-driven service work, and smaller service projects from initial award through execution, completion, closeout, and billing. This position is responsible for keeping assigned work moving by ensuring scope, materials, labor requirements, equipment, scheduling, customer expectations, documentation, and financial requirements are properly coordinated.

Duties & Responsibilities:

• Coordinate inspection repairs, parts-driven service work, and smaller service projects from award through execution, closeout, and billing.
• Review project scopes, customer requirements, inspection findings, quotes, and supporting documentation to ensure jobs are properly planned and prepared.
• Develop and coordinate work plans, including labor, scheduling, materials, equipment, subcontractors, and site requirements.
• Work closely with Scheduling, Operations, Engineering, vendors, and customers to ensure timely project execution and resolve issues or delays.
• Coordinate material purchasing, vendor pricing, deliveries, and job readiness to ensure technicians have the necessary resources before arriving onsite.
• Assist with technical data collection, field measurements, site evaluations, and documentation to support repair and service activities.
• Monitor project progress, labor hours, material costs, and budgets while identifying potential delays, cost overruns, or changes in scope.
• Communicate project updates, scheduling requirements, scope changes, and financial concerns to customers and internal stakeholders.
• Maintain accurate work orders, project records, service documentation, and job updates within company ERP systems.
• Coordinate outstanding work, review completed service documentation and ensure timely project closeout and billing.
• Accurately capture billable time associated with project coordination, planning, field data collection, and support activities.

Position Requirements

Qualifications:

• High school diploma or equivalent required; associate degree or technical training in engineering, construction management, industrial technology, or a related field preferred.
• Previous experience in industrial field service, project coordination, service operations, construction, or industrial maintenance preferred.
• Knowledge of overhead cranes, material handling equipment, mechanical/electrical systems, or heavy industrial environments is a plus.
• Strong organizational, time management, and problem-solving skills with the ability to manage multiple projects, deadlines, and changing priorities.
• Ability to interpret technical scopes of work, inspection reports, work orders, service documentation, and basic mechanical or electrical drawings.
• Understanding project scheduling, labor planning, material procurement, cost tracking, budgets, and job profitability.
• Strong written and verbal communication skills with the ability to coordinate effectively with customers, technicians, vendors, and internal departments.
• Proficiency with Microsoft Office, ERP systems, and project-tracking software.
• Valid driver's license required.
• Ability to work full-time onsite at the branch and support field or customer needs as required.

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Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.