Territory Account Manager

Flatiron Crane Operating Company, LLC; Buffalo (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Company vehicle

401(k)

Paid vacation

Training & advancement

Job summary

Flatiron Crane Operating Company, LLC is seeking a Territory Account Manager in Buffalo, NY to grow customer relationships and identify new opportunities in the material handling and crane sector. You will collaborate with Engineering, Service, and Operations to tailor solutions and drive profitable sales.

Travel within the territory is required; you will manage quotes, proposals, and forecasts, maintain CRM records, and work toward meeting revenue goals while upholding safety and service

Qualifications

• Previous experience in outside sales or account management.
• Experience in industrial, manufacturing, or crane equipment sales preferred.
• Ability to prospect, develop opportunities, negotiate, and close business.
• Ability to translate customer needs into practical technical solutions.
• Strong organizational, time-management, and follow-up skills.

Responsibilities

• Develop and maintain relationships with new and existing customers in the assigned territory.
• Identify and pursue new business opportunities through prospecting, networking, referrals, and customer visits.
• Serve as primary point of contact and understand customer operations and service needs.
• Promote overhead cranes, hoists, inspections, repairs, modernization, parts, and related solutions.
• Prepare quotes, proposals, and recommendations; manage CRM records and forecasts.
• Follow up on proposals, negotiate terms within guidelines, and close opportunities.
• Maintain an active sales pipeline and provide accurate territory updates.

Skills

Outside sales

Account management

Relationship building

Negotiation

Prospecting

CRM proficiency

Tools

CRM systems

Microsoft Office

Job description

Simmers Crane Design & Services is proud to be part of Flatiron Crane, one of North America's leading providers of overhead crane and lifting solutions. With operating companies across the United States and Canada, we deliver engineering, manufacturing, inspections, maintenance, modernization, and emergency service that help keep our customers operating safely and efficiently.

At Simmers, we don't just respond to problems—we anticipate them. Our people are trusted experts who take pride in delivering innovative solutions, exceptional service, and keeping industry moving. If you're looking for a company that values safety, teamwork, professional growth, and doing meaningful work, you'll feel right at home here.

Why Join Us?

• Competitive pay based on experience ($70,000 annually plus a sales incentive plan)
• Comprehensive medical, dental, and vision insurance
• Company-paid life insurance and disability benefits
• 401(k) with company match
• Paid vacation, sick time, and holidays
• Company vehicle, tools, uniforms, and cell phone (where applicable)
• Ongoing training, career development, and advancement opportunities

Pre-employment drug screen and background check are required.

Position Description

Job Summary:

The Territory Account Manager is responsible for developing and growing customer relationships within an assigned territory while identifying new business opportunities and supporting existing accounts. This position works closely with customers and internal teams to understand material handling and crane-related needs, develop solutions, prepare proposals, and drive profitable sales growth.

Job Responsibilities:

• Develop and maintain strong relationships with new and existing customers throughout the assigned territory.
• Identify and pursue new business opportunities through prospecting, networking, referrals, and customer visits.
• Serve as a primary point of contact for customers and develop a strong understanding of their operations, equipment, and service needs.
• Promote company products and services, including overhead cranes, hoists, inspections, repairs, modernization, parts, and other material handling solutions.
• Conduct customer and site visits to identify needs and develop appropriate solutions in partnership with Engineering, Service, and Operations.
• Prepare and present quotes, proposals, and recommendations to customers.
• Manage opportunities and customer activity through the company's CRM system and maintain accurate sales records.
• Follow up on proposals, negotiate terms within established guidelines, and work to successfully close opportunities.
• Maintain an active sales pipeline and provide accurate forecasts and updates on territory activity.
• Partner with internal departments to ensure customer expectations, project requirements, schedules, and commitments are clearly communicated.
• Monitor customer satisfaction and help resolve concerns to maintain long-term relationships.
• Stay informed on industry trends, competitors, customer activity, and opportunities within the assigned market.
• Meet or exceed established sales, revenue, and profitability goals.
• Travel throughout the assigned territory as needed to support customers and business development activities.

Position Requirements

Qualifications:

• Previous experience in outside sales, account management, business development, or a related customer-facing role.
• Industrial, manufacturing, material handling, crane, equipment, or technical sales experience preferred.
• Strong ability to develop relationships and communicate effectively with customers at multiple levels of an organization.
• Demonstrated ability to prospect, develop opportunities, negotiate, and close business.
• Ability to understand technical products and applications and translate customer needs into practical solutions.
• Strong organizational, time-management, and follow-up skills.
• Comfortable working independently and managing a geographic sales territory.
• Experience using CRM systems and Microsoft Office applications.
• Strong written, verbal, presentation, and negotiation skills.
• Valid driver's license and ability to meet company driving requirements.
• Ability to travel regularly throughout the assigned territory.

#NONTECH

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.