Project Review Manager

West Shore Home; Harrisburg (Dauphin County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

HSA plan

Paid holidays and PTO

Employee referral program

Employee discount program

Paid training and growth

Job summary

West Shore Home in Mechanicsburg, PA is seeking a Project Review Manager to ensure accurate product reviews and support Regional Operations and Sales in meeting scheduling targets.

You will lead the Project Review team, monitor performance, coach frontline staff, maintain SOPs with the Director of Purchasing, and assure quality control and product knowledge. This full-time role requires attention to detail and the ability to guide a sizable team toward process excellence.

Qualifications

• High School Diploma or equivalent required; bachelor’s degree in related field preferred.
• Detail-oriented with superior organization skills.
• Experience managing teams of ten or more front-line employees.

Responsibilities

• Monitor employee performance against goals/objectives and provide real time feedback and coaching.
• Escalate issues from multiple departments with guidance of Director of Purchasing as needed.
• Maintain SOPs and department policies with Director of Purchasing; ensure documentation is up to date.
• Oversee Quality Control (QC) and accuracy of all Project Review responsibilities.
• Become an expert in all West Shore Home product lines and customer portals.

Skills

Team leadership

Detail oriented

Organizational skills

Coaching

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Job description

Location: Mechanicsburg, PA

Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Position: Project Review Manager

Location: Mechanicsburg, PA

Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose Of Position

As a Project Review Manager at West Shore Home, you will ensure sufficient and accurate products are reviewed to enable the company to meet or exceed scheduling targets. This role will provide support and guidance to the Regional Operations and Sales teams while ensuring all Project Review responsibilities and processes are completed efficiently and in a timely manner.

Key Role Accountabilities

• Responsible for monitoring employee performance against goals/objectives and provide real time feedback and coaching.
• Authority to handle escalated issues presented from various departments within West Shore Home, as well as outside sources with guidance of Director of Purchasing as needed.
• Work directly with the Director of Purchasing on maintaining SOPs and department policies, ensuring that all documentation is kept up to date.
• Responsible for Quality Control (QC) and accuracy of all responsibilities for the Project Review team.
• Become an expert in and maintain expert knowledge of all West Shore Home product lines and customer portals.

Minimum Requirements

• High School Diploma or equivalent required, bachelor’s degree in related field preferred.
• Highly detail-oriented person with superior organization skills.
• Previously managed teams of ten (10) or more front-line employees.

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Culture And Community

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.