Project Operations Leader: Drive Execution & Growth

Socket.dev; Troy (MI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Medical, dental, and vision coverage

401(k) with company match

Paid holidays and paid time off

Leadership development and career grow

Base salary plus bonus

Job summary

HANSONS is seeking a Project Operations Manager to guide our Project Coordinator and Branch Coordinator teams, ensuring projects move from readiness through installation and collection. You will manage schedules, optimize installation capacity, and drive revenue performance across multiple locations.

The role requires hands-on leadership, data-driven problem solving, and a focus on accountability in a fast-paced environment.

Qualifications

• 3+ years of experience in operations, project coordination, scheduling, installation operations, or a related field.
• 2+ years of people leadership experience preferred.
• Proven ability to lead and develop teams in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving skills.
• Experience managing performance through KPIs, dashboards, or operational scorecards.
• Ability to identify problems, establish ownership, and drive solutions through completion.
• Strong communication and cross-functional leadership skills.
• High sense of urgency, accountability, and follow-through.
• Experience supporting multiple locations or markets is a plus.
• Power BI experience is a plus.
• Experience in home improvement, construction, installation, field service, or another high-volume operational environment is strongly preferred.

Responsibilities

• Lead, coach, and develop our Project Coordinator and Branch Coordinator teams.
• Drive project progression, installation readiness, and scheduling across multiple locations.
• Maximize available installation capacity and help drive install revenue performance.
• Monitor operational KPIs, aging projects, collections, and other key performance indicators.
• Allocate team resources based on workload, business priorities, and customer needs.
• Create clear performance expectations and hold team members accountable for results.
• Identify and resolve barriers that cause projects or revenue to stall.
• Partner closely with General Managers, Service, Permits, installation teams, and other operational leaders.
• Improve workflows and identify opportunities to streamline or automate processes.
• Lead the team through evolving processes, systems, and business needs.

Skills

People leadership

Operations management

Data analysis

KPIs/scorecards

Cross-functional leadership

Communication

Tools

Power BI

Job description

HANSONS is seeking a Project Operations Manager to guide our Project Coordinator and Branch Coordinator teams, ensuring projects move from readiness through installation and collection. You will manage schedules, optimize installation capacity, and drive revenue performance across multiple locations.

The role requires hands-on leadership, data-driven problem solving, and a focus on accountability in a fast-paced environment.