Project Operations Leader: Drive Teams & Execution

Hansons; Troy, Northern (MI, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Medical, dental, and vision coverage

401(k) with company match

Paid holidays and paid time off

Leadership development and career grow

Bonus opportunity

Job summary

Hansons is seeking a Project Operations Manager in Troy, MI to lead our Project Coordinator and Branch Coordinator teams and drive execution across multiple locations in a fast-paced home improvement business.

This hands-on leadership role requires strong people leadership, data-driven decision making, and the ability to resolve operational barriers quickly. You will ensure projects move from readiness through installation and collection while optimizing capacity and revenue.

Qualifications

• 3+ years of experience in operations, project coordination, or related field.
• 2+ years of people leadership preferred.
• Proven ability to lead in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving skills.
• Experience managing performance through KPIs, dashboards, or scorecards.
• Power BI experience is a plus.

Responsibilities

• Lead, coach, and develop our Project Coordinator and Branch Coordinator teams.
• Drive project progression, installation readiness, and scheduling across multiple locations.
• Maximize available installation capacity and help drive install revenue performance.
• Monitor operational KPIs, aging projects, collections, and other key performance indicators.
• Allocate team resources based on workload, priorities, and customer needs.
• Create clear performance expectations and hold team members accountable for results.

Skills

Operations leadership

Team leadership

Data analysis

KPIs dashboards

Cross-functional collaboration

Tools

Power BI

Job description

Hansons is seeking a Project Operations Manager in Troy, MI to lead our Project Coordinator and Branch Coordinator teams and drive execution across multiple locations in a fast-paced home improvement business.

This hands-on leadership role requires strong people leadership, data-driven decision making, and the ability to resolve operational barriers quickly. You will ensure projects move from readiness through installation and collection while optimizing capacity and revenue.