Project Operations Lead — Client Care & Scheduling

Larsremodel; San Diego (CA); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Lars Remodeling & Design in San Diego is seeking a Project Coordinator to serve as the operational lead for the Project Consultant team. You will manage inbound responses, scheduling, contract and file processing, and setup across systems, ensuring no lead goes unanswered.

This in-person role requires strong communication, organization, and proficiency with Microsoft 365 and HubSpot. You will collaborate across Operations, Marketing, Design, and Production, with a Monday-to-Friday schedule and

Qualifications

• 2–4 years in project coordination, production administration, scheduling, or operations support.
• Strong phone etiquette with demonstrated skill in call routing and accurate message capture.
• Proven scheduling discipline and follow-up rigor (texts, calls, confirmations).
• Detail-oriented documentation habits with accurate contract and records handling.
• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint) and comfort learning new systems quickly.
• Experience working in a CRM (HubSpot or equivalent) with disciplined data entry.
• Ability to manage multiple competing priorities and meet deadlines with minimal oversight.
• Professional, warm communicator who collaborates well across Operations, Marketing, Design, and Production.
• High school diploma or equivalent.

Responsibilities

• Act as operational lead for Project Consultant team, ensuring smooth client handoffs.
• Manage inbound responses, scheduling, contracts, and file processing.
• Coordinate collateral and supplies, project setup across systems, and warranty intake.
• Maintain accurate records and timely contract processing across departments.
• Collaborate with Operations, Marketing, Design, and Production to align on priorities.

Skills

Project coordination

Phone etiquette

Scheduling discipline

Documentation

CRM experience

Microsoft 365

Multi-tasking

Communication

Education

High school diploma or equivalent

Tools

HubSpot CRM

SharePoint

Office 365

Job description

Lars Remodeling & Design in San Diego is seeking a Project Coordinator to serve as the operational lead for the Project Consultant team. You will manage inbound responses, scheduling, contract and file processing, and setup across systems, ensuring no lead goes unanswered.

This in-person role requires strong communication, organization, and proficiency with Microsoft 365 and HubSpot. You will collaborate across Operations, Marketing, Design, and Production, with a Monday-to-Friday schedule and