Project Operations Analyst

sunrun; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Sunrun is seeking a Staff Project Operations Representative to lead the end-to-end management of complex solar/ storage project lifecycles. You will drive contract approvals, plan sets, installation proofs, and PTO, coordinating with Development Managers, Project Managers, and partners to ensure timely milestone approvals.

You will also support channel onboarding, expand into new markets and partnerships, and leverage Salesforce and project tools for data accuracy and process improvements across

Qualifications

• 4+ years of work experience in project operations or related field.
• Experience with Salesforce.com, Google Suite, and project management tools preferred.
• Strong analytical and structured problem-solving skills with effective communication.

Responsibilities

• Lead end-to-end management of complex project lifecycles, from contract approval to PTO.
• Coordinate with Development Managers, Project Managers, Designers, and internal teams to progress projects to completion.
• Onboard new partners and markets, tailor training materials, and manage access and account setup.
• Review plan sets, contracts, and project documents to approve milestones aligning with policy and SOX requirements.
• Perform advanced data analysis to improve automation, workflows, and cycle times.
• Prioritize and process requests from Installation, Finance, Accounts Payable, and other teams.
• Maintain data accuracy using Salesforce.com and other database reports; conduct recurring audits.

Skills

Analytical thinking

Communication skills

Prioritization

Tools

Salesforce.com

Google Suite

Project management tools

Job description

Who We Are

We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.

Overview

The Staff Project Operations Representative serves as a strategic lead in the end-to-end management of complex project lifecycles, from contract approval and technical sign-offs to final Permission to Operate (PTO).

Summary

The Staff Project Operations Representative will be responsible for the overall process of approving Contracts, Plan Sets, Installation Proofs, Electrical Sign Off, and Permission to Operate notifications. They will also be responsible for managing projects to ensure milestone approvals are processed in a timely manner. This all-encompassing role will be dedicated to a single, highly complex, project type and will be responsible for multiple projects at a time. The Staff Project Operations Representative will be influential in the contribution to process development as we expand into new markets, products and partnerships.

In this high-impact role, you will manage a portfolio of sophisticated projects while acting as a key partner for channel onboarding and support.

Reporting to Project Operations Supervisor on the Multifamily Team.

Essential Duties and Responsibilities

• Management of numerous projects throughout each individual project's life cycle by working with Development Managers, Project Managers, Designers, and other internal teams to progress projects to completion.


• Support expansions into new markets, products, and partners including: onboarding new partners & markets, tailoring training materials, managing access and account set up, and training new partners on process and policy.


• Liaison with partners to problem solve and answer any questions, escalating issues where appropriate with recommendations, while also helping to make any process updates to ensure streamlining and the best experience for all parties involved.


• Develop and leverage technical knowledge of solar system design and installation management and apply that to the review of plan sets, contracts, and other project documents to approve project milestones for Sunrun and install partners.


• Develop and decide on suitable strategies and objectives when faced with roadblocks, multiple projects, requests, inquiries, and deadlines.


• Review sets of documents to ensure compliance with terms and alignment with Sunrun milestone requirements.


• Review and compare data points against contract packages for accuracy and completeness based on policy & SOX requirements while then processing and approving milestones and communicating these approvals internally and with Partners.


• Advanced data analysis to improve existing automation including workflows, processes, cycle times, and deployment methodology.


• Prioritize and process requests and queries from other teams including Installation, Project Finance, Accounts Payable, etc.


• Maintain team's wide variety of project management tools and create data tapes with accurate information for recurring daily, weekly, monthly requests and SOX compliance.


• Use Salesforce.com and other database reports to perform recurring audits to ensure data accuracy and address any inconsistencies.


• Meet deadlines, handles and prioritizes simultaneous requests, and manage laterally and upwards.

Requirements

• 4+ years of work experience. Solar and data systems experience a plus.


• Experience with Salesforce.com, Google Suite, and project management tools preferred.


• Flexible and able to prioritize multiple tasks and deadlines and work independently to resolve problems to deliver results and complete a variety of simultaneous tasks with a high level of organization.


• Strong analytical and structured problem-solving skills along with effective communication skills with peers and other levels and departments.