Project One Training and Repair Technician

Trek; Town of Waterloo (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible and fun culture

Competitive health care

401(k) with match and ESOP

Paid maternity leave

Job summary

Trek is seeking a Manufacturing Training & Repair Specialist to develop employee capabilities through structured training and cross-training while supporting production through repair and quality improvement activities.

The role focuses on onboarding, maintaining training records, and improving workforce flexibility. The ideal candidate has a proactive mindset, works independently, and commits to safety, quality, and continuous improvement.

Qualifications

• 3+ years in manufacturing, assembly, repair, or bike shop experience.
• 1–2 years mentoring or coaching employees preferred.
• Experience with product repair, rework, buffing, polishing, finishing, and cosmetic restoration preferred.
• Strong understanding of manufacturing processes and quality standards.
• Ability to work independently and show urgency in employee development and product quality.

Responsibilities

• Conduct onboarding and training for new employees on products, processes, and standard work instructions.
• Develop and maintain training programs to improve workforce skills.
• Manage and update employee skill matrices and training records.
• Evaluate proficiency and recommend development opportunities.
• Coordinate cross-training to increase workforce flexibility and coverage.
• Maintain training documentation, work instructions, and process guides.
• Perform product repairs and rework activities on products and assemblies.
• Diagnose defects and implement corrective actions.
• Maintain repair logs and related documentation.
• Collaborate with Quality and Production to identify recurring issues and improvements.

Skills

Training

Mentoring

Repair

Quality control

Documentation

Tools

Buffing tools

Polishing tools

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

The Manufacturing Training & Repair Specialistis responsible fordeveloping employee capabilities through structured training, skills development, and cross-training initiatives while supporting production through repair, rework, and quality improvement activities. This role serves as a key resource for onboarding new employees,maintainingtraining documentation, managing skill matrices, and improving workforce flexibility and proficiency.

The ideal candidate is a self-motivated individual who takes initiative, works independently with minimal direction, anddemonstratesa strong senseof urgency in supporting employee development, product quality, and repair activities.

Approximate Time Allocation: Training & Development (30%); Repairs, Rework & Operational Support (70%).

Key Responsibilities

• Conduct onboarding and training for new employees on products, processes, technologies, tools, and standard work instructions.

• Develop,maintain, and administer training programs to improve workforce skills and competency.

• Manage and update employee skill matrices and training records.

• Evaluate employeeproficiencyand recommend development opportunities.

• Coordinate and deliver cross-training initiatives to increase workforce flexibility and operational coverage.

• Develop andmaintaintraining documentation, work instructions, and process guides.

• Conduct follow-up evaluations to verify training effectiveness and retention.

• Perform product repairs and rework activities on products and assemblies.

• Diagnose product defects and implement effective corrective actions.

• Perform buffing, polishing, and cosmetic restoration to meet product appearance standards.

• Maintain repair logs, tracking systems, and related documentation.

• Complete cosmetic touch-ups and finishing work to ensure products meet quality and appearance expectations.

• Collaborate with Quality and Production teams toidentifyrecurring issues and implement improvements.

• Support continuous improvement initiatives focused on safety, quality, productivity, and employee development.

Requirements

• Minimum of 3 years of experience in a manufacturing, assembly, repair, or production environment or bike industry shop experience.

• 1-2 years training, mentoring, or coaching employees preferred.

• Experience with product repair, rework, buffing, polishing, finishing, and cosmetic restoration techniques preferred.

• Strong understanding of manufacturing processes, assembly methods, and quality standards.

• Ability to work independently, prioritize work effectively, andoperatewith minimal supervision.

• Strong senseof urgency and effective problem-solving skills.

Trek Benefits:

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Flexible holiday schedule – 10 company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish