Project Officer

Bristol City Council; Sandy (UT); Hybrid; USD 43,000 - 56,000; Full time

Benefits offered by this job

Hybrid working arrangements

Local Government Pension scheme

Generous annual leave

Job summary

Bristol City Council is seeking a Project Officer within the Major Projects and Specialist Projects Teams, based in Housing Services. You will lead resident engagement, coordinate communication between residents, project teams, contractors and stakeholders, and support the delivery of major refurbishment and cladding remediation projects.

The role requires organized, proactive individuals with project management experience in housing or construction, familiarity with risk logs, progress

Qualifications

• Degree or equivalent qualification in a housing and/or project management related subject or relevant experience.
• Experience of developing, producing and maintaining project documentation including risk logs and progress reports.
• Strong analytical, research and problem-solving skills.

Responsibilities

• Organise and coordinate resident engagement across major projects and specialist projects.
• Support refurbishment, structural repair and improvement projects across housing stock.
• Produce and maintain project plans, risk registers, process maps and performance reports.
• Develop and maintain effective relationships with residents, contractors and internal stakeholders.
• Support consultation activities, stakeholder meetings and workshops.

Skills

Project management

Stakeholder engagement

Analytical skills

Communication skills

Organisational skills

Equality & inclusion

Education

Degree in housing and/or project management

Tools

Microsoft 365

Job description

Full Time, Permanent A number of fantastic opportunities have arisen for motivated and experienced individuals to join The Major Projects and Specialist Projects Teams as a Project Officer at Bristol City Council.

Based within Housing Services, you will play a lead role in supporting the delivery of major refurbishment and specialist improvement projects to our housing stock.

The Opportunity To Join These Teams Are As Follows:

Major Projects Team

Cladding Remediation Project

The Major Projects Team is responsible for the maintenance and refurbishment of the Council’s high-rise blocks of flats, ensuring safe, warm and secure homes for our residents.

We are delivering an accelerated external cladding remediation programme across 24 high-rise blocks. The programme seeks to remove unsafe cladding and external wall insulation from these blocks and replace it with compliant, non-combustible systems, with completion targeted by the end of 2029.

Working closely with our Construction Programme Manager, Turner & Townsend and the appointed contractors this role will focus on ensuring residents are informed, involved, and supported throughout the lifecycle of the remediation programme.

As a Project Officer you will lead and coordinate resident engagement and consultation activities throughout the programme and the projects within it. You will act as the main point of contact between residents, project teams, contractors, and stakeholders, ensuring clear communication and positive relationships. Key duties include organising meetings and engagement events, developing resident communications and information materials, supporting resident liaison staff, and gathering and analysing feedback to improve project delivery.

The role also involves proactively managing resident concerns and complaints, monitoring the effectiveness of engagement activities, producing performance reports for senior management, and promoting best practice in resident engagement across Capital Works and Specialist Projects.

High Rise Refurbishment Projects

The team currently have live refurbishment projects at St Judes, Ropewalk House and Beaufort House and are also working on applications to the Building Safety Regulator (BSR) for approval for projects at 6 other high-rise blocks. As a Project Officer you will support these projects through

Coordinating monthly reporting of project progress by Surveyors and bringing together the reports to support updates of the team's master plan and report updates to the Capital Project Management Office

working alongside the Construction Project Manager to update the master plan

supporting arrangements for regular resident meetings on live projects and coordinating the delivery of actions arising from these meetings

supporting colleagues within the team on developing processes and checklists in relation to information required for applications to the BSR and collation for the golden thread.

Working closely with Surveyors to update project plans, risk logs and file structures to ensure the provision of up-to-date project information

The Specialist Projects Team

Specialist Projects Team is responsible for delivering structural repairs, refurbishment of older housing stock, loft conversions, property extensions, drainage investigations and remedial works. The team also provides specialist technical advice and project support across Housing & Landlord Services, helping to address complex property issues and support wider service objectives.

Working as part of this specialist team, you will support the management and delivery of projects from inception through to completion, ensuring projects are delivered safely, efficiently and in line with landlord objectives.

You will bring a structured project management approach, helping to drive innovation, continuous improvement and value for money across a range of housing investment and improvement projects.

You will support officers in the required procurement processes in relation to specific projects

Based at Sandy Park Depot, you will work closely with surveyors, contractors, consultants, housing staff and residents to coordinate project activities, monitor progress, manage risks and support successful project outcomes.

Key Responsibilities Across Both The Above Teams Will Include

• Organising and providing project support across the Major Projects or Specialist Project Teams.
• Supporting the delivery of refurbishment, structural repair, property conversion, extension and improvement projects across the housing stock.
• Producing and maintaining project plans, risk registers, process maps, action logs and performance reports.
• Building and maintaining effective relationships with residents, contractors, consultants and internal stakeholders.
• Supporting consultation activities, stakeholder meetings, workshops and working groups.
• Supporting invoice processing activities and process improvement where required.
• Producing reports, briefing notes and presentations for senior managers, elected members, staff and service users.
• Developing project procedures, guidance documents and training materials where required.

About You

We are looking for organised and proactive individuals with strong project management skills and experience delivering or supporting projects within housing, property, construction, asset management or a related environment.

You Must Be Able To Demonstrate

• A degree or equivalent qualification in a housing and/or project management related subject, or relevant experience working within housing, construction, asset management or project delivery.
• Knowledge, experience and understanding of project management principles and project delivery methodologies.
• Experience developing, producing and maintaining project documentation, including risk logs, process diagrams, project plans, data and progress reports.
• Strong analytical, research and problem-solving skills.
• The ability to interrogate and analyse complex data sets and utilise spreadsheets to support forecasting, planning and reporting.
• Experience of engaging with and involving service users and stakeholders in project delivery.
• Excellent organisational skills with the ability to prioritise workloads, manage competing demands and meet deadlines.
• Excellent written and verbal communication skills, including the ability to present information to a range of audiences.
• An understanding of equality, diversity, and inclusion principles.
• Good working knowledge of Microsoft 365 applications and the ability to learn new systems and technologies.

Across both teams these opportunities are to work on projects that have a direct and lasting impact on residents and communities.

If you are passionate about project delivery, service improvement and making a tangible difference to housing outcomes, we would love to hear from you.

Why Bristol City Council

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

If you would like to discuss these roles in more detail, please contact Andy Gilborson on 07920 414355 (for Major Projects) or Carlos De Lima on 07811451261 (for Specialist Projects)

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Full Time, Permanent A number of fantastic opportunities have arisen for motivated and experienced individuals to join The Major Projects and Specialist Projects Teams as a Project Officer at Bristol City Council.

Based within Housing Services, you will play a