Project Manager with Scrum Master

TechDigital Group; Santa Clara (CA); On-site; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a skilled Project Manager to lead mission-critical programs from inception to final delivery. This role involves managing complex projects, ensuring adherence to quality standards, and collaborating with cross-functional teams. The ideal candidate will have extensive experience in IT application delivery and a strong background in decision-making and risk management. Join a dynamic environment where your leadership and problem-solving skills will drive successful project outcomes and contribute to the organization's success.

Qualifications

• 6-8 years of project/program management experience required.
• Experience managing IT application delivery projects is essential.

Responsibilities

• Oversee mission-critical programs/projects from concept to implementation.
• Ensure quality standards and adherence to processes.

Skills

Project Management

IT Application Delivery

Risk Assessment

Communication Skills

Problem Solving

Conflict Resolution

Time Management

Interpersonal Skills

Scrum Master

Six Sigma Methodology

Education

Bachelor's degree in Computer Information Systems

Bachelor's degree in Management Information Systems

Bachelor's degree in Computer Science

Tools

ServiceNow

Job description

• Responsible for taking small to large, company-wide, mission-critical programs/projects from original concept through final implementation.
• Ensures adherence to product processes, quality standards and deliverables.
• Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors.
• Develops detailed program/project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.
• Represents ServiceNow across organizations with the cultural sensitivity and business maturity appropriate to corporate access and level of responsibility.

Duties:

• Responsible for taking small to large, company-wide, mission-critical programs/projects from original concept through final implementation.
• Ensures adherence to product processes, quality standards and deliverables.
• Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors.
• Develops detailed program/project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.
• Represents ServiceNow across organizations with the cultural sensitivity and business maturity appropriate to corporate access and level of responsibility.

Skills:

• Minimum 6-8 years project/program management experience.
• Experience in managing projects involving IT application delivery is a must.
• Proven experience in managing multiple large programs/projects in an enterprise environment.
• Solid experience in decision making and negotiations, risk assessment.
• Excellent communication, problem solving, conflict/resolution management, active listening, time management, and interpersonal skills required.
• Demonstrated consistent ability to lead cross-functional teams and deliver solutions while mitigating or removing hurdles/obstacles.
• Expert at managing Risks, Actions, Issues and Decisions (RAID).
• Working knowledge of ServiceNow platform is preferred.
• Minimum 3 years of hands-on Scrum Master experience.
• Experience with Six Sigma methodology a plus.
• PMP certification a plus.

Education:
Bachelor's degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS)