Project Manager - United Concordia Dental

highmarkhealth; Pennsylvania; Hybrid; USD 90,000 - 130,000; Full time

Job summary

United Concordia Dental is seeking a Project Manager to lead complex initiatives from definition through transition. You will establish delivery plans, coordinate cross-functional teams, manage risks and dependencies, and provide transparent delivery health evidence.

The role aligns with the PMO operating model, partnering with sponsors, business owners, analysts, and vendors to ensure on-time, within-scope, and within-budget outcomes.

Qualifications

• Experience leading complex initiatives with governance and stakeholders.
• Ability to create and manage integrated delivery plans.
• Proven record of coordinating cross-functional teams to deliver outcomes.

Responsibilities

• Define and initiate projects with clear scope, milestones, and success criteria.
• Manage RAID items, dependencies, budgets, and delivery risks.
• Lead cross-functional meetings, track progress, and ensure quality deliverables.
• Coordinate definition, planning, execution, and closure of initiatives.

Skills

Cross-functional coordination

Risk management

Project planning

Stakeholder communication

Job description

Company : United Concordia Dental Job Description :

JOB SUMMARY

**Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen, and must also pass a background check**

ROLE PURPOSE

Lead complex initiatives from definition through transition by creating delivery clarity, coordinating cross-functional execution, maintaining reliable evidence, and enabling timely sponsor decisions.

The Project Manager is accountable for the disciplined planning, coordination, execution, monitoring, and closure of complex initiatives. The role converts approved business objectives into an actionable delivery structure and leads cross-functional teams toward agreed scope, schedule, cost, quality, readiness, and outcome commitments.

The Project Manager partners with the project sponsor, business owner, Program Manager, Business Analysts, technology partners, operational leaders, vendors, and subject-matter experts. The role establishes and maintains the integrated project plan, facilitates productive working and governance forums, manages risks, issues, assumptions, dependencies, decisions, and changes, and provides transparent evidence of delivery health.

Within the PMO operating model, the Project Manager owns initiative-level execution. The Program Manager provides the broader portfolio context, governance connection, dependency visibility, coaching, and escalation support. The Project Manager is expected to lead proactively, surface difficult information early, frame recommended actions, and maintain momentum without substituting administration for leadership.

ESSENTIAL RESPONSIBILITIES

Project Definition, Planning, and Initiation

• Establish a clear, realistic, and controlled foundation for delivery.
• Partner with the sponsor and business owner to clarify the business need, intended outcomes, success measures, scope boundaries, assumptions, constraints, and acceptance expectations.
• Develop and maintain fit-for-purpose project charters, integrated plans, schedules, milestone maps, resource needs, and delivery assumptions.
• Confirm roles, responsibilities, decision rights, governance forums, escalation paths, and working agreements.
• Identify internal and external dependencies and incorporate them into planning, sequencing, and commitments.
• Align the delivery approach and level of control to initiative complexity, risk, regulatory exposure, and business need.

Execution and Integrated Delivery Management

• Lead day-to-day delivery with structure, urgency, and accountability.
• Coordinate cross-functional execution across business, technology, operations, clinical, regulatory, finance, data, vendors, and other delivery partners as applicable.
• Facilitate working sessions and project meetings with clear purpose, agendas, decisions, owners, due dates, and follow-through.
• Track progress against approved scope, schedule, cost, quality, readiness, and delivery commitments.
• Maintain delivery momentum by resolving routine barriers, reinforcing accountability, and escalating constraints that cannot be resolved within the project team.
• Validate that deliverables meet documented requirements and acceptance criteria before milestones or phase transitions are considered complete.
• Coordinate implementation, stabilization, transition-to-operations, and project closure activities.

RAID, Dependencies, and Decision Management

• Create early visibility and active ownership of conditions that could affect outcomes.
• Identify, document, assess, and actively manage project risks, issues, assumptions, and dependencies in a current RAID log.
• Define owners, mitigation or resolution actions, target dates, contingency plans, and escalation thresholds.
• Manage interdependencies with other initiatives, teams, vendors, platforms, and operational commitments.
• Maintain a traceable decision log and ensure decisions are translated into updated plans, commitments, and communications.
• Escalate material risks, issues, dependencies, and decision needs early, with clear context, impact, options, and a recommended course of action.
• Distinguish facts, assumptions, emerging concerns, and confirmed impacts in project reporting and discussions.

Scope, Schedule, Financial, and Change Control

• Protect the integrity of approved commitments while enabling informed adaptation.
• Establish and maintain approved baselines for scope, schedule, milestones, cost, and quality as applicable.
• Assess proposed changes for impact to outcomes, benefits, resources, dependencies, readiness, timing, cost, and risk.
• Ensure material changes follow the appropriate review and approval path before commitments are revised.
• Communicate approved changes and update project evidence, forecasts, and stakeholder expectations promptly.
• Monitor project financial health and partner with accountable leaders to address variances, funding concerns, or vendor impacts.

Governance, Reporting, and Portfolio Evidence

• Provide accurate, decision-useful information at