Project Manager - Transformation

Socket.dev; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

DP World is seeking a Project Manager – Transformation in the United States to lead cross-functional business transformation initiatives across the enterprise. This role focuses on standardizing processes, delivering strategic change, and driving growth within the integrated supply chain business.

You will partner with leaders in Freight Forwarding, Contract Logistics, Ports & Terminals, Technology, Finance, HR, Commercial, and Operations to ensure successful execution in a complex, matrixed

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Information Technology, or related field.
• 5+ years of project management experience delivering complex cross-functional initiatives.
• Experience in Transformation, PMO, Continuous Improvement, Strategy Execution, or Business Excellence.
• Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). PMP, PRINCE2 preferred.
• Ability to influence stakeholders without direct authority.
• Excellent facilitation, communication, and executive stakeholder management skills.
• Experience using MS Project, Smartsheet, Jira, Asana or similar tools.

Responsibilities

• Lead end-to-end transformation projects from business case through implementation and benefit realization.
• Develop project charters, governance, workplans, milestones, budgets, RAID logs, and communication plans.
• Coordinate cross-functional teams to align priorities, remove barriers, and deliver outcomes.
• Facilitate workshops to define current-state processes and future-state operating models.
• Drive organizational change with stakeholder engagement, training, and adoption activities.
• Monitor project health, KPIs, risks, and issues; escalate as needed.
• Provide executive-level reporting on status, decisions, risks and value realization.
• Capture lessons learned and embed best practices for continuous improvement.

Skills

Project management

Cross-functional leadership

Stakeholder management

Facilitation & communication

Change management

PMO & transformation

Agile / Waterfall / Hybrid

Analytical problem-solving

Bilingual advantage

Education

Bachelor's degree in Business / Supply Chain / Engineering / IT

Tools

MS Project

Smartsheet

Jira

Asana

Job description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Project Manager – Transformation is responsible for leading cross-functional business transformation initiatives that drive commercial growth, improve operational performance, standardize processes, and deliver strategic change across DP World's integrated supply chain business.

This role partners with leaders across Freight Forwarding, Contract Logistics, Ports & Terminals, Technology, Finance, HR, Commercial, and Operations to deliver enterprise-wide initiatives that align with strategic objectives. The successful candidate excels at influencing without direct authority, managing diverse stakeholder groups, and driving execution in complex, matrixed environments.

KEY ACCOUNTABILITIES

• Lead end-to-end transformation projects from business case through implementation and benefit realization
• Develop project charters, governance, workplans, milestones, budgets, RAID logs, and communication plans
• Coordinate cross-functional teams to align priorities, remove barriers, and deliver shared business outcomes
• Facilitate workshops to define current-state processes, future-state operating models, and business requirements
• Drive organizational change by supporting stakeholder engagement, communications, training, and adoption activities
• Monitor project health, KPIs, dependencies, risks, and issues; escalate where appropriate
• Provide regular executive-level reporting on project status, decisions, risks, and value realization
• Capture lessons learned and embed best practices to support continuous improvement across the Transformation function

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor's degree in Business, Supply Chain, Engineering, Information Technology, or related field
• 5+ years of project management experience delivering complex cross-functional initiatives
• Experience in Transformation, PMO, Continuous Improvement, Strategy Execution, or Business Excellence environment preferred
• Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). PMP, PRINCE2, or equivalent certification preferred
• Demonstrated ability to influence stakeholders across all organizational levels without direct authority
• Excellent facilitation, communication, presentation, and executive stakeholder management skills
• Experience using MS Project, Smartsheet, Jira, Asana, or similar project management tools
• Strong analytical, problem-solving, and change management capabilities
• Supply Chain industry experience required; experience in Freight Forwarding, Contract Logistics, and/or Ports & Terminals is strongly preferred
• Bilingual capability is an advantage where required by the business

SUCCESS MEASURES

• Projects delivered on time, within scope and budget
• Realization of targeted business benefits and operational improvements
• High stakeholder engagement and adoption of transformation initiatives
• Effective collaboration across multiple business functions and regions

PLEASE NOTE: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World iscommitted to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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