Project Manager & Solution Engineer

Oculens; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

A fast-growing security system integrator seeks a Project & Solution Engineer in Tempe, AZ. This role involves leading technical deployments, ensuring customer satisfaction, and collaborating with various teams to implement cutting-edge AI solutions. Ideal candidates will have a strong IT background and excellent communication skills.

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong understanding of networking concepts like TCP/IP and VLANs.
• Experience with IT systems and security tech.

Responsibilities

• Serve as the technical lead for project deployments.
• Collaborate with sales to design system architectures.
• Deliver product training and post-deployment support.

Skills

Networking Concepts

Communication

Attention to Detail

Customer-first Mindset

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Engineering

Bachelor’s degree in Cybersecurity

Tools

APIs

Linux Systems

Python

Job description

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This range is provided by Oculens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $100,000.00/yr

Additional compensation types

Annual Bonus and Commission

About Oculens

Oculens is a fast-growing security system integrator, offering cloud-based security and building technology solutions to organizations across the U.S. We serve hundreds of schools, corporations, and public institutions — designing, selling, and servicing cutting-edge AI systems. Our mission is to protect people and property through technology and relentless customer service.

Why Oculens?

We’re a nimble, founder-led business with a big mission. We believe in giving you autonomy, mentorship, and the tools to succeed — without layers of red tape. If you want to move fast, work hard, and grow with a company driving change in the security industry, we want to meet you.

The Opportunity

As a Project & Solution Engineer, you’ll own the technical success of customer deployments from start to finish. You’ll work closely with sales, project managers, customers, and technicians to ensure our solutions are expertly designed, properly implemented, and fully functional — with customer satisfaction as your north star.

You’ll use your technical acumen to advise customers, troubleshoot complex environments, and oversee configuration and post-deployment optimization. This role is perfect for someone who’s equal parts engineer, problem solver, and customer champion.

About Oculens

Oculens is a fast-growing security system integrator, offering cloud-based security and building technology solutions to organizations across the U.S. We serve hundreds of schools, corporations, and public institutions — designing, selling, and servicing cutting-edge AI systems. Our mission is to protect people and property through technology and relentless customer service.

Why Oculens?

We’re a nimble, founder-led business with a big mission. We believe in giving you autonomy, mentorship, and the tools to succeed — without layers of red tape. If you want to move fast, work hard, and grow with a company driving change in the security industry, we want to meet you.

The Opportunity

As a Project & Solution Engineer, you’ll own the technical success of customer deployments from start to finish. You’ll work closely with sales, project managers, customers, and technicians to ensure our solutions are expertly designed, properly implemented, and fully functional — with customer satisfaction as your north star.

You’ll use your technical acumen to advise customers, troubleshoot complex environments, and oversee configuration and post-deployment optimization. This role is perfect for someone who’s equal parts engineer, problem solver, and customer champion.

Key Responsibilities

• Serve as the technical lead for project deployments: planning, configuration, installation support, troubleshooting, and success verification.
• Collaborate with sales to design system architectures, conduct site walks, and lead pre-sales technical assessments.
• Own the Verkada Command software configuration and onboarding process for new customers.
• Lead technical enablement sessions and walkthroughs with customers (IT, facilities, security).
• Work cross-functionally with project managers, technicians, and vendors to ensure smooth installs.
• Deliver product training and post-deployment support, ensuring full customer adoption.
• Use tools like System Surveyor to design, document, and update system maps.
• Track KPIs including customer satisfaction ratings, deployment timelines, and support resolution metrics.

Qualifications

• Bachelor’s degree in Information Technology, Computer Engineering, Cybersecurity, or a related field (or equivalent experience).
• Strong understanding of networking concepts: TCP/IP, VLANs, NAT, TLS, DNS, DHCP, L2 switching.
• Hands-on experience deploying or managing IT systems, physical security tech, or smart building infrastructure.
• Excellent written and verbal communication skills — able to present clearly to both technical and non-technical audiences.
• Strong attention to detail, project follow-through, and a customer-first mindset.
• Experience with APIs, Linux systems, and scripting (e.g., Python) is a plus.
• Industry certifications such as Network+, Security+, CCNA, or AWS Solutions Architect are preferred.
• Must be authorized to work in the U.S. (this position does not provide sponsorship).
• Ability to travel regionally to support deployments (25-50% of the time).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Security Systems Services

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