Project Manager Senior - Non-Technical

worldpay; Cincinnati (OH); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Worldpay seeks a Senior Project Manager (Non-Technical) to coordinate cross-functional project delivery in a global payments environment. You will manage budgets, timelines, and stakeholder communications across internal teams and client organizations.

The role requires broad PM knowledge, strong communication, and the ability to navigate complex programs with professionalism. This hybrid Cincinnati-based position offers opportunities to drive large initiatives and customer impact.

Qualifications

• A bachelor's degree in business, management, computer science, or an equivalent combination of education, training, or work experience.
• Extensive knowledge of project management standards, processes, procedures, and guidelines (PMBOK).
• Demonstrated skill in managing project budgets and timelines, with the ability to set clear expectations, manage team performance, and build morale.
• Excellent communication skills, verbal, written, and presentation, both internally and externally.
• Advanced skills using Microsoft Office, project management, and time-keeping software (e.g., MS Project, Visio, Salesforce, ClickTime, Workday, SharePoint).
• Ability to maintain confidentiality and handle sensitive assignments.

Responsibilities

• Plans and coordinates all aspects of projects from initiation through delivery.
• Manages initiation activities including contracts, client needs and goals, and contacts.
• Ensures requirements align to standards and documents exceptions as needed.
• Develops and executes project plans, scope, activities, schedules, budgets, and deliverables.
• Identifies resources and assigns major project roles.
• Coordinates activities among team members, departments, and vendors to meet goals within budget and quality constraints.
• Monitors progress, risks, and issues, and supports mitigation and resolution.
• Oversees vendor/subcontractor tasks when applicable and reviews deliverables.
• Delivers presentations to business groups and clients; facilitates project closure and post-implementation reviews.

Skills

Project management

Budget management

Scheduling

Communication

Negotiation

Problem solving

Time management

Leadership

Education

Bachelor's degree (business/management/CS)

Tools

MS Project

Visio

Salesforce

ClickTime

Workday

SharePoint

Job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Project Manager Senior (Non-Technical) to join our ever evolving team and help shape the future of global commerce. The Project Management team is responsible for coordinating the day-to-day project deliverables, financials, and communications. We manage client projects and teams with the utmost professionalism and integrity

This will be responsible for all aspects of assigned projects and large-scale programs. Projects may be focused on new product launch, portfolio migrations, marketing, sales, finance/accounting, business planning, business operations, customer service, or other subjects. The role involves extensive interactions with cross-functional teams of various functional areas of the business including interaction and coordination with technical delivery teams and executive stakeholders.

What you will Own

• Plans and coordinates all aspects of projects from project initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.
• Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables according to project management guidelines.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team, providing analytical support and direction.
• Manages project risks, issues/problem and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to business groups in Worldpay and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.

Other related duties assigned as needed

Some travel may be required.

Where you will own it : This role will be a hybrid working environment (2-3 days in office at our Cincinnati, Ohio location)

What you Bring:

• A bachelor's degree in business, management, computer science, or an equivalent combination of education, training, or work experience.
• Extensive knowledge of project management standards, processes, procedures, and guidelines. e.g., Project Management Body of Knowledge (PMBOK)
• Demonstrated skill in managing project budgets and timelines with the ability to set clear expectations, manage team performance, and build high morale among team members.
• Excellent communication skills, verbal, written, and presentation, both internally and externally
• Excellent negotiation, analysis, problem-solving, team, conflict management, and time management skills.
• Advanced skills using Microsoft Office, project management, and time-keeping software, e.g., MS Project, MS Office, Visio, Salesforce, ClickTime, Workday, and SharePoint.
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature.

It's a bonus if you have:

• Project Management Professional (PMP) certification
• Knowledge or experience in the financial services industry
• Knowledge of Worldpay products and services
• Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma, etc.
• Driving new product opportunities.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a cli