Project Manager Senior - Non-Technical

Global Payments Inc.; Cincinnati (OH); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Project Manager (Non-Technical) to lead cross-functional initiatives and ensure delivery of complex programs.

The role spans init to completion, coordinating with business units, finance, marketing, and technology teams, while maintaining strong client and vendor relationships. You will manage budgets, schedules, risks, and communications, with a focus on delivering projects on time and within scope.

Qualifications

• Bachelor's degree in business, management, computer science, or equivalent.
• Extensive knowledge of project management standards and PMBOK.
• Experience in managing budgets and timelines with clear expectations.
• Excellent verbal, written, and presentation communication.
• Strong negotiation, problem-solving, teamwork and time management skills.
• Proficient with Microsoft Office and PM tools (MS Project, Visio, Salesforce, ClickTime, Workday, SharePoint).
• Ability to handle confidential information.

Responsibilities

• Plan and coordinate all project aspects from initiation to delivery.
• Lead project initiation activities (contractual obligations, client needs, goals).
• Ensure requirements align to standards and document exceptions as needed.
• Develop and execute project plans, scope, schedules, budgets, and deliverables.
• Identify resources and assign major project roles.
• Coordinate tasks across teams and vendors to meet goals within budget and quality.
• Monitor risks, issues, and progress; mitigate as needed.
• Oversee vendor/subcontractor tasks when required.
• Present updates to stakeholders and conduct project closure activities.

Skills

Budgeting & timelines

Communication skills

Negotiation

PM tools

MS Office & PM tools

Confidentiality

Education

Bachelor's degree (business/management/computer science)

Tools

MS Project

Visio

Salesforce

ClickTime

Workday

SharePoint

MS Office

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Project Manager Senior (Non-Technical) to join our ever evolving team and help shape the future of global commerce. The Project Management team is responsible for coordinating the day-to-day project deliverables, financials, and communications. We manage client projects and teams with the utmost professionalism and integrity.

This will be responsible for all aspects of assigned projects and large-scale programs. Projects may be focused on new product launch, portfolio migrations, marketing, sales, finance/accounting, business planning, business operations, customer service, or other subjects. The role involves extensive interactions with cross-functional teams of various functional areas of the business including interaction and coordination with technical delivery teams and executive stakeholders.

What You Will Own

• Plans and coordinates all aspects of projects from project initiation through delivery.
• Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.
• Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables according to project management guidelines.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team, providing analytical support and direction.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to business groups in Worldpay and/or in client organizations.
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.
• Some travel may be required.
• Other related duties assigned as needed

Where you will own it

This role will be a hybrid working environment (2-3 days in office at our Cincinnati, Ohio location

What you Bring

• A bachelor's degree in business, management, computer science, or an equivalent combination of education, training, or work experience.
• Extensive knowledge of project management standards, processes, procedures, and guidelines. e.g., Project Management Body of Knowledge (PMBOK)
• Demonstrated skill in managing project budgets and timelines with the ability to set clear expectations, manage team performance, and build high morale among team members.
• Excellent communication skills, verbal, written, and presentation, both internally and externally
• Excellent negotiation, analysis, problem-solving, team, conflict management, and time management skills.
• Advanced skills using Microsoft Office, project management, and time-keeping software, e.g., MS Project, MS Office, Visio, Salesforce, ClickTime, Workday, and SharePoint.
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature.

It's a bonus if you have

• Project Management Professional (PMP) certification
• Knowledge or experience in the financial services industry
• Knowledge of Worldpay products and services
• Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Six Sigma, etc.
• Driving new product opportunities.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections -- it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative -- always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

BJ1

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.