Project Manager Senior

Arkansas Blue Cross and Blue Shield; Little Rock (AR); On-site; USD 85,000 - 110,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield is seeking a Project Manager to oversee multiple projects through all lifecycle phases, coordinating with internal teams and external vendors to meet objectives and ensure effective stakeholder communication.

The role emphasizes planning, scope definition, design, execution, and evaluation, with a focus on delivering value and maintaining project documentation. PMP preference and strong MS Office skills are required.

Qualifications

• Bachelor’s degree in related field; five years' non-clerical, relevant experience will be considered in lieu of degree.
• PMP certification preferred.
• Minimum five years’ project management experience leading medium to large projects.
• Advanced experience with project management software and methodologies.
• Proficient with MS Office (Word, Excel, PowerPoint) and collaboration tools.
• Strong communication, organization, and cross-functional leadership.

Responsibilities

• Analyzes, measures, and monitors project performance using a variety of metrics and values while communicating continuous status reports to stakeholders, management, and executive leadership.
• Collaborates with various departments, analysts, development teams, external vendors, and/or leadership to define scope of work, purpose, goals and objectives, timelines and resource requirements, status and deliverables.
• Facilitates participatory communication among stakeholders, leading and guiding the direction of the project.
• Leads the design of new projects and programs by conducting an evaluation of existing business processes for the purposes of identifying and executing a project plan for improvement initiatives based on best practices, and current and future needs of the business.
• Maintains project-related documentation repositories, records challenges and issues, and tracks deliverables.
• Manages medium scale projects through all phases of the standard project lifecycle, including preparation and maintenance of project plans, deliverables, change management, status reporting, identifying resources and individual responsibilities, scheduling and calendar management, and post-project reporting.
• Manages the business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
• Performs change management by tracking changes to the project scope, project schedule, and project costs (if applicable). Performs issue and risk management to minimize project issues and risks while aligning peer-level stakeholders and developing strong cross-functional teams.
• Performs other duties as assigned.
• Serves as a coach and mentor to others and will be required to make project-related decisions.

Skills

Coaching

Interpersonal Relationship Management

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Oral Communications

Project Management Framework

Public Speaking

ServiceNow Platform

Team Development

Time Management

Written Communication

Education

Bachelor’s degree in related field

Tools

ServiceNow Platform

Job description

Job Summary

The Project Manager manages multiple projects through all phases of the standard project lifecycle: planning, scope definition, design, execution and delivery with project the team as well as external vendors and/or partners to meet project objectives and provide effective communication between stakeholders. Incumbent also leads the analysis, design, development, implementation and evaluation of projects.

Requirements

Education

Bachelor’s degree in related field. In lieu of degree, five (5) years' non-clerical, relevant experience will be considered.

Licensing/Certification

PMP Certification preferred.

Experience

Minimum five (5) years' project management experience leading medium to large projects involving multiple key stakeholders. OR applicable Masters in related field with minimum three (3) years’ experience.

Advanced experience working with Project Management related software.

Knowledge of project management methodologies.

Essential Skills & Abilities

Proficiency working with MS Office Suite, such as Word, Access, Excel, PowerPoint and Adobe.

Strong organizational and analytical skills; must be able to set, execute and follow through on deadlines and deliverables.

Superior communication skills while developing and maintaining diplomatic rapport.

Ability to lead and work with cross-functional teams and work independently.

Ability to manage change.

Ability to present in a formal business setting.

Skills

• Coaching
• Interpersonal Relationship Management
• Microsoft Excel
• Microsoft Office
• Microsoft PowerPoint
• Oral Communications
• Project Management Framework
• Public Speaking
• ServiceNow Platform
• Team Development
• Time Management
• Written Communication

Responsibilities

• Analyzes, measures, and monitors project performance using a variety of metrics and values while communicating continuous status reports to stakeholders, management, and executive leadership.
• Collaborates with various departments, analysts, development teams, external vendors, and/or leadership to define scope of work, purpose, goals and objectives, timelines and resource requirements, status and deliverables.
• Facilitates participatory communication among stakeholders, leading and guiding the direction of the project.
• Leads the design of new projects and programs by conducting an evaluation of existing business processes for the purposes of identifying and executing a project plan for improvement initiatives based on best practices, and current and future needs of the business.
• Maintains project-related documentation repositories, records challenges and issues, and tracks deliverables.
• Manages medium scale projects through all phases of the standard project lifecycle, including preparation and maintenance of project plans, deliverables, change management, status reporting, identifying resources and individual responsibilities, scheduling and calendar management, and post-project reporting.
• Manages the business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
• Performs change management by tracking changes to the project scope, project schedule, and project costs (if applicable). Performs issue and risk management to minimize project issues and risks while aligning peer-level stakeholders and developing strong cross-functional teams.
• Performs other duties as assigned.
• Serves as a coach and mentor to others and will be required to make project-related decisions.

Certifications

Project Management Professional (PMP) - Project Management Institute (PMI)

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.