Project Manager – Restoration & Repairs (Travel Required, 401k)

Emergency Restoration Experts, LLC.; Hickory (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus/Commission

Dental, Disability, Life, Medical and

401K Company Match

PTO – Paid Time Off

Company Phone

Fuel card for work-related travel

Job summary

Emergency Restoration Experts, LLC. in Hickory, NC seeks a seasoned Project Manager Repairs to lead restoration projects from intake to close, coordinating crews, subcontractors, and materials while ensuring customer satisfaction.

You will communicate with homeowners and insurers, manage timelines and budgets, and provide performance metrics. This full-time role requires willingness to travel to job sites, evenings/weekends, and strong knowledge of MS Office and CRM software.

Qualifications

• Experience in restoration/construction projects.
• Strong customer service and communication skills.
• Proficiency with MS Office and CRM software.
• Willingness to work evenings and weekends.
• Valid unrestricted driver’s license.
• Ability to build relationships with homeowners and insurers.

Responsibilities

• Manage projects to provide customer service for our customers and support and direct the team as needed.
• Communicate effectively with homeowners and insurance adjusters.
• Act as secondary representative to clients.
• Provide metrics on revenue, costs, collections, and workload.

Skills

Customer service

Communication

Project coordination

Time management

Driver's license

Negotiation

Tools

CRM Software

MS Office

Job description

Emergency Restoration Experts, LLC. in Hickory, NC seeks a seasoned Project Manager Repairs to lead restoration projects from intake to close, coordinating crews, subcontractors, and materials while ensuring customer satisfaction.

You will communicate with homeowners and insurers, manage timelines and budgets, and provide performance metrics. This full-time role requires willingness to travel to job sites, evenings/weekends, and strong knowledge of MS Office and CRM software.