Field Project Manager - Restoration & Client Relations

Emergency Restoration Experts, LLC.; Greenville (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus/Commission

Dental, Disability, Life, Medical and

Vision Insurance

401K Company Match

PTO – Paid Time Off

Company Phone

Fuel card for work-related travel

Job summary

Emergency Restoration Experts, LLC. is seeking a full-time Project Manager Repairs to lead restoration projects and maintain strong relationships with customers.

You will ensure tasks are completed on time, resolve issues, and coordinate with homeowners and insurance adjusters to achieve satisfactory outcomes. The role requires effective communication, attention to metrics, and the ability to work evenings or weekends when needed.

Qualifications

• Proficient in MS Office and CRM software.
• Experience in business development, marketing, or sales is preferred.
• Ability to manage customer interactions and relationships effectively.
• Strong communication with homeowners and insurance adjusters.
• Knowledge of Restoration/Construction industries is a plus.

Responsibilities

• Manage projects to deliver customer service and support the team.
• Communicate effectively with homeowners and insurance adjusters.
• Act as a secondary representative to clients on projects.
• Provide metrics on revenue, costs, collections, and workload.

Skills

MS Office

CRM Software

Business Development

Marketing Experience

Sales Experience

Customer Communication

Tools

CRM Software

Job description

Emergency Restoration Experts, LLC. is seeking a full-time Project Manager Repairs to lead restoration projects and maintain strong relationships with customers.

You will ensure tasks are completed on time, resolve issues, and coordinate with homeowners and insurance adjusters to achieve satisfactory outcomes. The role requires effective communication, attention to metrics, and the ability to work evenings or weekends when needed.