Project Manager-Residential Loan Servicing

ISN Corp.; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Flexible Spending Accounts

Disability insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

ISN Corp. is seeking an experienced Project Manager to lead and oversee a large-scale residential loan servicing portfolio within a federal program.

The role requires strategic direction, coordination across multidisciplinary teams, and ensuring program outcomes align with contractual requirements. The ideal candidate will bring extensive experience in mortgage servicing operations, risk management, and stakeholder engagement, with a proven track record of delivering complex programs on time and

Qualifications

• 10+ years in large-scale loan servicing portfolio management.
• PMP certification or equivalent project management credential.
• Experience leading complex projects, programs, or operational initiatives.
• Strong written and verbal communication skills.

Responsibilities

• Lead and oversee a large-scale residential loan servicing portfolio to meet objectives and contractual deliverables.
• Coordinate across operational teams, manage schedules, budgets, risks, and resources to improve program effectiveness.

Skills

Loan servicing portfolio management

PMP certification

Program leadership

Communication skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager-Residential Loan Servicing

Full Time US

Join a Company Where Leadership Makes a Difference

At ISN, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public.

Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations.

At ISN, you'll find more than a career—you'll find an opportunity to influence strategy, lead high-performing teams, and help shape the future of government. We foster a collaborative, entrepreneurial culture where leaders are empowered to solve complex challenges, build strong customer partnerships, and create lasting impact.

If you're passionate about leading people, delivering operational excellence, and driving strategic growth across federal programs, we'd love to hear from you.

Why You'll Love Working at ISN

We believe great leaders deserve great support. Our comprehensive benefits package includes:

• Comprehensive Medical Coverage with Prescription Benefits
• Flexible Spending Accounts (FSA)
• Company-Paid Short-Term & Long-Term Disability
• Company-Paid Basic Life Insurance
• 401(k) Retirement Plan
• Paid Time Off beginning on your first day of employment
• Professional growth and leadership development opportunities

ISN Corp. is seeking an experienced Project Manager to support a federal agency's Residential Loan Servicing Program. The Project Manager will provide overall leadership and oversight of a large-scale residential loan servicing portfolio, ensuring program objectives, operational requirements, performance standards, and contractual deliverables are successfully achieved.

The Project Manager will serve as a key point of contact for program leadership and stakeholders, providing strategic direction, managing competing priorities, and ensuring effective coordination across operational teams. The position will oversee project schedules, budgets, risks, resources, performance, and quality while identifying opportunities to improve processes and overall program effectiveness.

The ideal candidate will have extensive experience managing large-scale loan servicing portfolios and leading complex programs within the mortgage or financial services industry. Experience with Agile/Scrum methodologies, risk management, budget development, stakeholder engagement, and performance management is highly desirable.

Minimum Qualifications:

• Minimum of 10 years of experience managing large-scale loan servicing portfolios.
• PMP certification or an equivalent industry-recognized project management certification.
• Demonstrated experience leading complex projects, programs, or operational initiatives.
• Strong understanding of residential mortgage servicing operations.
• Experience with risk management, budget planning, performance management, and stakeholder coordination.
• Strong written and verbal communication skills.