Project Manager - R01570240

Brillio; Dallas (TX); On-site; USD 155,000 - 160,000; Full time

Job summary

Brillio is seeking a Project Manager to lead Azure Cloud Operations and IT service delivery, coordinating incident, change, and problem management across global teams.

You will drive ITIL-aligned practices, oversee major incidents end-to-end, and work with Terraform, Ansible, and Azure Update Manager to improve stability and automation. This role requires 7+ years in technical project management and Azure certifications are preferred.

Qualifications

• Bachelor’s degree in CS/IT/Cloud Computing or equivalent.
• ITIL Foundation or Practitioner certification required or preferred.
• Azure Administrator Associate or Azure Architect Expert certification is advantageous.

Responsibilities

• Lead Azure Cloud Operations and Support delivery across incident, change, problem, request, vulnerability remediation, automation, and platform governance workstreams.
• Drive ITIL-aligned service management practices to achieve operational excellence.
• Manage major incidents end-to-end with root-cause analyses and post-incident reviews.
• Review root cause analyses for quality, completeness, and recurrence prevention.
• Collaborate with teams to implement Terraform, Ansible, and Azure Update Manager initiatives.
• Translate operational requirements into agile user stories with acceptance criteria and timelines.
• Represent delivery status in stand-ups, reviews, and executive dashboards.
• Maintain stakeholder communication on risks, blockers, incidents, changes, and improvements.
• Coordinate with vendors and cross-functional teams to ensure timely delivery and governance.
• Oversee Azure cost governance and optimization efforts.

Skills

Azure Automation

Azure Monitor

Azure Update Manager

Azure Virtual Machines

Azure Identity and Access Management

Azure Cost Governance

Terraform

Ansible

Vulnerability remediation

ITIL

Education

Bachelor’s degree in Computer Science / Information Technology / Cloud Computing

ITIL Foundation or Practitioner certification

Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert

Tools

ServiceNow ITSM

New Relic

Azure dashboards

Executive reporting

Distributed teams coordination

Job description

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.Brillio, renowned for its world‑class professionals, referred to as “Brillians”, distinguishes itself through their capacity to seamlessly integrate cutting‑edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio’s relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Project Manager

Primary Skills

Specialization

• Business Analyst, Project Management

Experience Range: With at least 7 years of experience in technical project management, including substantial hands‑on expertise in Azure Cloud Operations

Key Responsibilities:

• 1. Lead Azure Cloud Operations and Support delivery across incident, change, problem, request, vulnerability remediation, automation, and platform governance workstreams, ensuring timely resolution and measurable service improvements
• 2. Drive ITIL-aligned service management practices, consistently enforcing process adherence and implementing industry‑standard best practices to achieve operational excellence
• 3. Manage major incidents end‑to‑end, coordinating technical bridges, assessing impact, tracking chronology, escalating issues, and governing service restoration with clear accountability
• 4. Review root cause analyses for quality, completeness, technical accuracy, and recurrence prevention, ensuring closure of corrective and preventive actions
• 5. Conduct post‑incident reviews with stakeholders, vendors, and technical teams to identify gaps, lessons learned, improvement actions, and ownership timelines
• 6. Collaborate with technical teams to execute Azure Automation, Terraform, Ansible, Azure Update Manager, patching, configuration management, and vulnerability remediation initiatives
• 7. Translate operational requirements and improvement opportunities into agile user stories with defined acceptance criteria, estimates, owners, timelines, and progress tracking
• 8. Represent delivery status in daily stand‑ups, governance calls, weekly reviews, monthly service reviews, leadership updates, and executive dashboards
• 9. Maintain strong stakeholder communication by providing timely, transparent updates on risks, blockers, incidents, changes, vulnerabilities, and service improvement actions
• 10. Manage vendors and cross‑functional teams to drive ownership, governance, dependency closure, SLA adherence, and timely delivery of operational outcomes

Required Skills:

• 1. Advanced proficiency in Azure Automation
• 2. Hands‑on experience with Azure Monitor
• 3. Expertise in Azure Update Manager
• 4. Deep understanding of Azure virtual machines and networking
• 5. Expertise in Azure identity and access management
• 6. Knowledge of Azure cost governance and operational best practices
• 7. Infrastructure as Code implementation using Terraform
• 8. Automation and configuration management using Ansible
• 9. Vulnerability remediation and patch coordination in cloud environments
• 10. ITIL framework application in incident, problem, change, request, and continual improvement processes

Preferred Skills:

• 1. Experience with ServiceNow ITSM platform integration
• 2. Familiarity with New Relic and operational observability tools
• 3. Advanced skills in creating and managing Azure dashboards and alerting systems
• 4. Proficiency in executive‑level reporting
• 5. Experience in managing distributed teams across multiple time zones

Desired Qualifications:

• 1. Bachelor’s degree in Computer Science, Information Technology, Cloud Computing, or a closely related discipline
• 2. ITIL Foundation or Practitioner certification
• 3. Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert

$155 - $160 a year

Know what it’s like to work and grow at Brillio: