Project Manager, PSD- Primary Care Service Line

UPMC; Pittsburgh (Allegheny County); On-site; USD 95,000 - 125,000; Full time

Job summary

UPMC is seeking a Project Manager, PSD to support Primary Care Service Line Development. You will lead strategic initiatives to improve primary care operations, access, growth, and patient experience across the service line, with a Monday–Friday daylight schedule.

Define objectives, scope, and work plans; coordinate with internal clients; manage ambiguous projects; mentor teams; and communicate complex information to stakeholders.

Qualifications

• Bachelor's degree in Business, Mathematics, statistics, Health Care, Management, or related field.
• Experience leading cross-functional teams on complex initiatives.
• PM certification (PMP) or advanced project management training preferred.
• Healthcare industry experience is a plus.

Responsibilities

• Prepare and present information to senior management.
• Prioritize tasks; identify dependencies and manage multiple projects.
• Communicate complex information clearly to team and stakeholders.
• Lead presentations/work sessions to influence decisions.
• Define objectives, scope and work plans; review with internal clients.

Skills

Leadership

Communication

Analytical thinking

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Project

Excel

Access

Job description

UPMC is hiring a Project Manager, PSD to support Primary Care Service Line Development. In this key role, you will lead and coordinate strategic initiatives that enhance primary care operations, access, growth, and patient experience across the service line. This role will work Monday through Friday daylight hours.

Purpose:

Define and develop overall project objectives, scope and work plan and reviews and confirm with the internal client to facilitate business process enhancements. Dynamically lead presentations/work sessions to positively influence decisions and perceptions. Manage in ambiguous situations with minimal direction, and build, direct and maintain motivated and diverse teams.

Responsibilities:

• Demonstrate ability to prepare sensitive information and communicate it directly to senior management.
• Prioritize tasks based on relative importance and urgency and identify dependencies across projects. Recognize and act decisively in urgent matters; make tough decisions which may influence the direction of the project. Direct and execute creative analytic approaches/ create new or adapt existing analytical methods and tools to solve problems.
• Plan and execute communication of complex information to team members and stakeholder groups.
• Dynamically lead presentations / work sessions to positively influence decisions and perceptions.
• Define and develop overall project objectives, scope and work plan and review and confirm with internal client. Many of these projects will initially lack concrete definition and will involve complex and politically sensitive matters.
• Anticipate key business and project issues, assess alternatives, and take appropriate measures to resolve in a professional, tactful manner, implementing comprehensive recommendations to achieve desired outcome.
• Analyze the training needs of project teams and identify relevant training material/ courses to address these needs.
• Anticipate and define barriers to change with internal client; devise plans to address change barriers and ensure acceptance of the change process.
• Participate in and/or lead the comprehensive review of the projects being managed by other project managers; accurately assess project status and develop appropriate recommendations and assessment documents.
• Establish a mentoring environment.
• Recognize and anticipate scope issues and communicate to internal client and team changes to the work plan.
• Plan, organize and control multiple responsibilities and solicit participation from cross-functional resources not under personal control and ensure that the most appropriate resources are assigned to specific project roles.
• Build follow-up mechanism/maintenance plan into project deliverables to ensure that changes to be implemented will be sustainable. Ensure business value has been delivered.
• Generate new perspectives, frameworks or innovations that enable problem resolution. Generate innovative ideas which are strategically sound and challenge the status quo.
• Cooperate closely with business leaders and/or relevant experts in resolving issues. Identify and mitigate business risks associated with projects. Define alternative/compromise solutions that address others' fundamental concerns and impacts on long-term relationships. Systematically convey pros and cons of alternative solutions to complex, sophisticated, and sensitive issues and achieve consensus on direction/ approach.
• B.S. degree in Business, Mathematics, statistics, Health Care, Management, or related field.
• Master's degree preferred (extensive related experience will be considered).
• 5 years of project management experience or successful completion of UPMC's Finance Management Rotation Program
• Minimum of Project Management Professional certification with advanced project management certification strongly preferred.
• Experience in health care insurance or health care industry preferred.
• Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
• Strong management, problem solving, organizational, and communication skills (oral and written) are required.
• Excellent Project Management skills along with effective planning and organizational skills.
• Ability to perform planning for large initiatives/projects, managing all tasks required to provide services to meet client and business needs within budget and targeted deadlines.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran