Project Manager – Property Operations

Integrity Capital Management; Kansas City (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Integrity Capital Management Solutions, LLC in Kansas City, MO, is seeking a Project Manager – Property Operations to coordinate leasing and facilities functions and ensure execution aligns with leadership goals.

The role serves as a central liaison among executive leadership, property management staff, and maintenance teams to drive operational efficiency, accountability, and consistent service delivery.

Qualifications

• Minimum of 2 years of property management experience.
• Experience coordinating leasing operations and facilities management.
• Ability to manage multiple projects and cross-functional teams.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee operational planning and coordination across leasing and facilities management.
• Coordinate owner communications, rent collections, and delinquencies.
• Manage maintenance timelines, priorities, and vendor vs internal staff decisions.
• Allocate resources based on workload and urgency; identify capacity gaps.
• Serve as liaison between leadership and field operations; translate strategy into tasks.
• Identify inefficiencies and implement process improvements; track KPIs.

Skills

Property management

Leasing operations

Cross-functional leadership

Organization

Communication

Problem-solving

AppFolio or similar PMS

Tools

AppFolio

Job description

Integrity Capital Management Solutions, LLC | Contract

Project Manager – Property Operations

Kansas City, United States | Posted on 07/05/2026

The Project Manager – Property Operations is responsible for overseeing and coordinating operational functions across leasing and facilities management. This role ensures alignment between leadership objectives and day-to-day execution by managing workflows, communication, and resource allocation across teams.

This position serves as a central point of coordination between executive leadership, property management staff, and maintenance teams to ensure operational efficiency, accountability, and consistent service delivery.

Core Responsibilities

Operational Planning & Coordination

• Plan, coordinate, and manage operational activities across leasing and facilities management
  
• Develop and maintain workflows, timelines, and tracking systems for key initiatives
  
• Ensure timely execution of tasks and adherence to operational deadlines
  

Owner Communication & Collections Oversight

• Oversee processes related to owner communication, ensuring consistency and timeliness
  
• Monitor rent collection performance and coordinate follow-up on delinquencies
  
• Implement and track strategies to improve collections and reduce outstanding balances
  

Facilities & Maintenance Coordination

• Coordinate with Maintenance Leads to prioritize, schedule, and complete work orders
  
• Monitor maintenance timelines and ensure service level expectations are met
  
• Assist in determining appropriate use of internal staff versus external vendors
  

Resource Allocation

• Allocate maintenance and operational resources based on workload, urgency, and priority
  
• Identify capacity gaps and recommend staffing or vendor adjustments as needed
  

Leadership & Field Operations Interface

• Serve as the primary liaison between leadership and field operations
  
• Translate strategic direction into actionable tasks for execution teams
  
• Provide regular updates on operational performance, risks, and project status
  

Process Improvement & Performance Management

• Identify inefficiencies and implement process improvements across operations
  
• Establish and maintain performance tracking systems and key performance indicators (KPIs)
  
• Ensure accountability through consistent follow-up, reporting, and documentation
  

Qualifications

• Minimum of 2 years of property management experience
  
• Strong working knowledge of leasing operations and maintenance coordination
  
• Experience managing multiple projects and cross-functional teams
  
• Strong organizational, communication, and problem-solving skills
  
• Familiarity with property management systems (e.g., AppFolio or similar platforms) preferred
  

Role Structure

• Reports to Executive Leadership
  
• Works cross-functionally with Property Management, Leasing, Maintenance, and Accounting teams
  
• Functions as an operational leadership role focused on coordination, execution, and performance
  

Performance Metrics

• Rent collection rates and reduction in delinquency
  
• Maintenance completion timelines and backlog reduction
  
• Owner communication consistency and satisfaction
  
• Operational efficiency and adherence to established processes