Project Manager-Operational Excellence

Indiana University Health; Indianapolis (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Indiana University Health is seeking a Project Manager-Operational Excellence to drive quality, efficiency, and patient-centered care across the health system. You will partner with clinical and operational leaders to plan, execute, and sustain improvement initiatives, developing charters, timelines, and metrics aligned with system priorities.

You will lead cross-functional teams, apply Lean Six Sigma and change leadership principles, monitor milestones, and deliver training materials and

Qualifications

• Bachelor's degree in healthcare administration, business, engineering, or related field.
• 3–5 years of relevant experience in project management, performance improvement, or healthcare operations.
• Experience leading cross-functional teams and managing multiple priorities.
• Proficiency with project management tools and data visualization platforms.
• Ability to lead at least 3 projects simultaneously.
• Lean Six Sigma Green Belt or equivalent preferred.
• PMP/CAPM or similar certification preferred.
• Familiar with regulatory standards and patient safety principles preferred.

Responsibilities

• Plan, execute, and sustain improvement projects across the health system.
• Develop charters, timelines, communication plans, and performance metrics.
• Facilitate cross-functional workgroups and manage risk and milestones.
• Collaborate with analytics to define KPIs, dashboards, and reporting structures.
• Create change management plans to support adoption and sustainability.

Skills

Cross-functional leadership

Project management

Data visualization

Change leadership

Lean Six Sigma Green Belt

Education

Bachelor's Degree in healthcare administration or related field

Tools

Project management tools

Data visualization platforms

Job description

Project Manager-Operational Excellence

The Project Manager-Operational Excellence supports initiatives that advance quality, efficiency, and patient-centered care across the health system. Partners with clinical and operational leaders to plan, execute, and sustain improvement projects that strengthen organizational performance. Applies structured project management and change leadership to deliver measurable, lasting results. Develops project charters, timelines, communication plans, and performance metrics aligned with system priorities. Facilitates cross-functional workgroups, ensuring timely progress, risk mitigation, and alignment with operational goals. Monitors project milestones and prepares status updates for leadership, steering committees, and stakeholders. Has awareness of Lean, Six Sigma, and continuous improvement tools to analyze workflows, identify root causes, and design optimized processes. Develops change management plans that support adoption, readiness, and long-term sustainability. Creates training materials, communication assets, and stakeholder updates that support project success. Collaborates with analytics teams to define KPIs, dashboards, and reporting structures.

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Operational Excellence team in the role of Project Manager-Operational Excellence.

The Project Manager-Operational Excellence supports initiatives that advance quality, efficiency, and patient-centered care across the health system. Partners with clinical and operational leaders to plan, execute, and sustain improvement projects that strengthen organizational performance. Applies structured project management and change leadership to deliver measurable, lasting results. Develops project charters, timelines, communication plans, and performance metrics aligned with system priorities. Facilitates cross-functional workgroups, ensuring timely progress, risk mitigation, and alignment with operational goals. Monitors project milestones and prepares status updates for leadership, steering committees, and stakeholders. Has awareness of Lean, Six Sigma, and continuous improvement tools to analyze workflows, identify root causes, and design optimized processes. Develops change management plans that support adoption, readiness, and long-term sustainability. Creates training materials, communication assets, and stakeholder updates that support project success. Collaborates with analytics teams to define KPIs, dashboards, and reporting structures.

Key Relationships

Reports to: Director-Operational Excellence

Direct Reports: None

Candidate Qualifications

• Bachelor's Degree in healthcare administration, business, engineering, or a related field is required.
• Requires 3-5 years of relevant experience.
• Requires experience in project management, performance improvement, or healthcare operations.
• Requires a demonstrated ability to lead cross-functional teams and manage multiple priorities.
• Requires proficiency with project management tools and data visualization platforms.
• Requires the ability to lead at least 3 projects simultaneously.
• Lean Six Sigma Green Belt or equivalent improvement certification is preferred.
• Experience in hospital operations, ambulatory care, or health system performance improvement is preferred.
• PMP, CAPM, or similar project management certification is preferred.
• Familiarity with regulatory standards, quality frameworks, and patient safety principles is preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.