Project Manager, Next Best Action

Indegene; Parsippany-Troy Hills (NJ); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Indegene in Parsippany-Troy Hills, NJ, seeks functionally strong Project Managers to lead Next Best Engagement and Next Best Action initiatives within life sciences commercial organizations.

This role requires strong business understanding and the ability to collaborate with IT, architecture teams and external vendors to turn digital marketing and commercial data into actionable insights for field representatives.

Qualifications

• PM experience in life sciences or pharma commercial ops.
• Strong understanding of digital marketing, HCP engagement and analytics.
• Experience delivering NBE/NBA or omnichannel initiatives.
• Ability to translate business needs into coordinated execution across technical teams.
• Familiarity with data integrations and architecture review processes.
• Experience managing external vendors and multiple workstreams.
• Proficiency in Smartsheet and MS Project with executive-level reporting.
• Excellent communication and stakeholder management skills.

Responsibilities

• Partner with stakeholders to define objectives, scope, requirements and success metrics.
• Translate HCP engagement journeys into use cases and project plans.
• Coordinate NBE/NBA use cases and vendor deliverables and timelines.
• Ensure solutions fit field workflows and provide actionable insights.
• Own integrated project plans from discovery through adoption.
• Maintain schedules, dependencies, risks and change control.
• Provide weekly status updates and executive reporting.

Skills

Project Management

Life Sciences

Digital Marketing

Vendor Management

Cross-functional Collaboration

Education

Bachelor's degree

PM Certification (PMP)

Tools

Smartsheet

Microsoft Project

Job description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.

We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

Hybrid- 3 days -Work from office

Role Overview

We are seeking functionally strong Project Managers to lead Next Best Engagement (NBE) and Next Best Action (NBA) initiatives within life sciences commercial organizations.

This role requires strong business understanding and the ability to collaborate with IT, architecture teams, and external vendors. The Project Manager will drive complex initiatives that turn digital marketing and commercial data into actionable insights for field representatives, helping them engage healthcare professionals (HCPs), support HCP needs, and improve commercial effectiveness.

Key Responsibilities

Business and Functional Leadership

• Partner with commercial, marketing, field sales, analytics, and technology stakeholders to define business objectives, scope, requirements, and success measures.
• Understand HCP engagement journeys and how digital interactions inform field-representative actions.
• Translate business needs into clear use cases, deliverables, acceptance criteria, and project plans.
• Manage NBE/NBA use cases involving HCP insights, engagement prioritization, recommended actions, and field feedback.
• Ensure solutions fit field workflows and provide relevant, actionable insights.

Technology and Architecture Coordination

• Serve as the bridge between business stakeholders and IT delivery teams.
• Facilitate discussions on data flows, system integrations, dependencies, and solution design.
• Coordinate architecture reviews and approvals, including required documentation, stakeholder sign-offs, and resolution of outstanding decisions.
• Work with IT, security, privacy, and compliance teams to incorporate applicable requirements into delivery plans.
• Track technical dependencies and communicate their impact on business outcomes and timelines.

Digital Marketing Data and Vendor Collaboration

• Coordinate data and delivery activities with partners such as Publicis, IW, GTO, and Ipsos.
• Understand the business meaning and intended use of digital marketing, HCP engagement, market research, and commercial data.
• Partner with data teams to clarify source definitions, data quality expectations, delivery schedules, and integration requirements.
• Manage vendor commitments, milestones, dependencies, risks, and issue resolution.
• Support alignment of vendor-provided insights with NBE/NBA recommendations and field engagement needs.

Project Planning and Execution

• Own integrated project plans covering discovery, requirements, architecture approval, development, testing, deployment, and adoption.
• Maintain schedules, milestones, dependencies, resource plans, and critical paths using Smartsheet and Microsoft Project.
• Manage scope, risks, issues, assumptions, dependencies, and change requests.
• Coordinate user acceptance testing, business readiness, training, rollout, and post-launch support.
• Drive accountability across business teams, IT teams, and vendors to deliver agreed outcomes.

Governance and Reporting

• Lead weekly project meetings and provide clear, concise weekly status reports.
• Report milestone progress, schedule and budget status, key risks, decisions required, and upcoming activities.
• Maintain action logs, decision logs, and escalation tracking.
• Prepare steering committee updates and communicate effectively with senior stakeholders.

Required Qualifications

• Demonstrated project management experience in life sciences, pharmaceutical commercial operations, or commercial technology.
• Strong functional understanding of digital marketing, HCP engagement, field sales processes, and commercial analytics.
• Experience delivering NBE/NBA, omnichannel engagement, CRM, or related data-driven commercial initiatives.
• Ability to translate business requirements into coordinated execution across technical teams.
• Working understanding of data integrations, technology delivery lifecycles, and architecture review and approval processes.
• Experience managing external vendors and complex projects with multiple workstreams.
• Proficiency in Smartsheet, Microsoft Project, and executive-level status reporting.
• Strong communication, stakeholder management, facilitation, and problem-solving skills.
• Ability to work across regions, time zones, and business functions.

Preferred Qualifications

• Experience working with data or services from Publicis, IW, GTO, and Ipsos.
• Familiarity with pharmaceutical CRM platforms and field insight delivery.
• Exposure to analytics or AI-driven recommendation solutions, including business validation and adoption.
• Experience measuring field adoption, recommendation usefulness, and HCP engagement outcomes.
• PMP, PRINCE2, Agile, or equivalent project management certification.

Success Measures

• Projects delivered against agreed scope, schedule, budget, and quality expectations.
• Timely architecture approvals and resolution of cross-team dependencies.
• Reliable vendor delivery and effective integration of commercial data.
• Strong business and field adoption of NBE/NBA capabilities.
• Clear reporting, timely escalation, and measurable progress toward agreed business outcomes.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.