Job Summary
Project Manager will follow an established methodology to ensure that project’s goals and objectives are met, completed on time and within budget. They are also responsible for holding all those working on the project accountable for their deliverables. This position requires on‑site presence in the Union Square office a minimum of three days per week. Salary ranges from $62,400 to $90,000 annually, depending on experience, seniority, geographic location, and other factors permitted by law. Location: Union Square, New York, NY 10003. Category: Store Operations.
Responsibilities
- Lead, plan, manage, and direct multiple complex projects.
- Coordinate scheduling, team building, and maintain working relationships with functional areas.
- Work in tandem with top management to achieve corporate objectives by directing and leading one or more project teams.
- Meet work standards by following productivity, quality, and customer‑service standards; resolve problems and identify work‑process improvements.
- Review and evaluate project plans and objectives.
- Track project progress with respect to time, budget, and demonstrated results.
- Communicate progress to top management and modify schedules as required.
- Apply effective project‑management methodologies and control techniques.
- Develop and maintain detailed project plans.
- Develop and maintain standard operating procedures.
- Manage project deliverables in line with project‑plan goals and budgets.
- Maintain and manage project documents.
- Deliver milestone reports to cross‑functional partners.
- Record and manage project issues and escalations where necessary.
- Resolve cross‑functional issues at the project level.
- Manage project scope and change‑management control, escalating issues where necessary.
- Provide status reports to the Director, Retail Store Openings.
- Liaise with stakeholders and senior management to update progress.
- Manage project evaluation and dissemination of project action items.
- Work closely with cross‑functional teams to ensure the project meets business needs.
- Execute special projects on time and to budget.
- Coordinate projects for relocations and renovations; create and manage timelines and deliverables.
- Perform post‑mortem reports upon completion of each project to evaluate success and determine best practices.
- Develop, maintain, and use process tools, including playbooks, manuals, project calendars, and progress tracking, to deliver each project on time.
- Complete special projects or other duties as assigned.
Qualifications
- Experience managing work‑groups with strong team‑management, leadership, and coaching skills.
- Knowledge of outsourcing methodologies and operating models, and working with professional services firms.
- Excellent written and verbal communication skills.
- Ability to meet deadlines and work independently.
- Ability to learn proprietary software programs.
- Ability to accomplish department objectives by meeting work standards.
- Ability to work and lead cross‑functional teams.
- Travel, including overnight stays, required.
- Excellent problem‑solving skills.
- Excellent team‑building skills.
- Optimistic and enthusiastic attitude.
- Bachelor’s degree, specialized training, or equivalent work experience.
- Proficiency in Word, Excel, and Access.
- Knowledge of AutoCAD desirable but not required; must be able to learn AutoCAD.
- Minimum three years of combined business, project management, team leadership, and retail operations experience required.
- Experience with projects in multiple technologies, functions, and industries.
- PMO certification is a bonus.
Equity and Opportunity
Barnes & Noble is an equal‑opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.