Project Manager II, Facilities Maintenance

PHFM | Facilities Maintenance - Interior & Exterior Services; Westerville (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

PHFM | Facilities Maintenance - Interior & Exterior Services is seeking a Project Manager responsible for overseeing client relationships and project execution in Westerville, Ohio. The role involves managing multiple projects, ensuring timely completion, and maintaining customer satisfaction, while also tracking financial resources and reporting. Applicants should have at least 4 years of experience in a relevant field and be proficient in Microsoft Office, particularly Excel.

Qualifications

• 4+ years of experience with large customer interface, preferably in Facilities Maintenance.
• Proficient in Microsoft Office Applications with intermediate to advanced Excel skills.

Responsibilities

• Oversee project organization, scheduling, implementation, and closeout.
• Establish customer deadlines and ensure satisfaction.
• Manage communication regarding project goals.

Skills

Project management

Customer relationship management

Budget management

Process improvement

Financial reporting

Education

Associate degree preferred

Tools

Microsoft Office

Excel

Job description

Description

This position is responsible for the overall client relationship and project execution from the development and review of the estimate to project completion and closeout.

Essential Duties & Responsibilities

• Oversees project organization, scheduling, implementation, and closeout of multiple projects.
• Establishes customer deadlines as determined by the Scope of Work and ensures customer satisfaction with timeliness, accuracy, and communication.
• Provides accurate estimates for needed supplies, manpower, resources, etc. for projects as required.
• Make accurate and timely budget projections to meet the needs of the budget without exceeding budgetary restraints.
• Formulates reports regarding work progress, costs, and scheduling.
• Manages communication of expectations for project goals to all internal and external personnel and documents actual results.
• Tracks project milestones and tasks to report to management.
• Works closely with subcontractors and employees on job sites to confirm quality and timeliness of work.
• Accountable for completing invoicing at end of project completion, timely and accurately.
• Responsible for team/department financial reporting and managing financial impacts to achieve company goals.
• Continuous process improvement.
• Establishes uniform procedures for all subordinate staff.
• Participates in the recruitment process of all newly hired employees within this department.
• Trains all newly hired employees within the customer accounts / contract department.
• Conducts recurring departmental business information meetings.
• Completes and communicates performance appraisals to all department employees.
• Meets key performance indicator (KPI) requirements as outlined by Director & VP.
• Executes job responsibilities with the drive to creating raving fan customers.
• All other duties as assigned.

Requirements

• Associate degree preferred.
• At least 4 years of experience with large customer interface preferred.
• Experience in Facilities Maintenance environment preferred.

Technical Skills

• Proficient in Microsoft Office Applications.
• Intermediate to advanced Excel skills necessary.