PHFM | Facilities Maintenance - Interior & Exterior Services is looking for a dedicated Project Manager responsible for overseeing client relationships and project execution in Crowley, Texas. The ideal candidate should have at least 4 years of experience in a facilities maintenance environment and strong proficiency in project management and communication. The role requires managing multiple projects while ensuring customer satisfaction and accurate budget management. Proficiency in Microsoft Office, especially Excel, is essential.
Qualifications
At least 4 years of experience with large customer interface preferred.
Experience in Facilities Maintenance environment preferred.
Responsibilities
Oversees project organization, scheduling, implementation, and closeout of multiple projects.
Establishes customer deadlines and ensures satisfaction with communication.
Provides accurate estimates for supplies, manpower, resources, etc.
Tracks project milestones and communicates actual results.
Skills
Project management
Customer relationship management
Budget management
Communication skills
Process improvement
Education
Associate degree preferred
Tools
Microsoft Office
Excel
Job description
Description
This position is responsible for the overall client relationship and project execution from the development and review of the estimate to project completion and closeout.
Essential Duties & Responsibilities
Oversees project organization, scheduling, implementation, and closeout of multiple projects.
Establishes customer deadlines as determined by the Scope of Work and ensures customer satisfaction with timeliness, accuracy, and communication.
Provides accurate estimates for needed supplies, manpower, resources, etc. for projects as required.
Make accurate and timely budget projections to meet the needs of the budget without exceeding budgetary restraints.
Formulates reports regarding work progress, costs, and scheduling.
Manages communication of expectations for project goals to all internal and external personnel and documents actual results.
Tracks project milestones and tasks to report to management.
Works closely with subcontractors and employees on job sites to confirm quality and timeliness of work.
Accountable for completing invoicing at end of project completion, timely and accurately.
Responsible for team/department financial reporting and managing financial impacts to achieve company goals.
Continuous process improvement.
Establishes uniform procedures for all subordinate staff.
Participates in the recruitment process of all newly hired employees within this department.
Trains all newly hired employees within the customer accounts / contract department.
Conducts recurring departmental business information meetings.
Completes and communicates performance appraisals to all department employees.
Meets key performance indicator (KPI) requirements as outlined by Director & VP.
Executes job responsibilities with the drive to creating raving fan customers.
All other duties as assigned.
Requirements
Associate degree preferred.
At least 4 years of experience with large customer interface preferred.
Experience in Facilities Maintenance environment preferred.