Project Manager II

Smartlink; San Francisco (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Smartlink, a fast-paced telecommunications company in the San Francisco Bay Area, seeks a Project Manager II to lead services for assigned customers nationwide or within a defined scope. You will manage budgets, forecast outcomes, and coordinate resources to drive growth and profitability.

The role requires strong leadership, excellent communication, and the ability to develop detailed project plans while maintaining schedules and stakeholder relationships. PMP is a plus.

Qualifications

• Demonstrated leadership and mentoring in teams.
• Strong budgeting and financial management experience.
• Proven track record managing projects with cross-functional teams within telecom.

Responsibilities

• Lead services activities for a customer nationally or within a defined scope.
• Develop and manage project budgets and forecasts to ensure profitability.
• Hire and allocate resources across programs and projects; lead managers and individual contributors.
• Establish relationships with customers and subs, and drive new business opportunities.
• Create detailed project plans and maintain budget adherence.

Skills

Leadership

Budgeting

Project management

Communication

MS Office / Excel

Telecommunications

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Job Title: Project Manager II

Reports To: Senior Project Manager or Director of Delivery

Department: Network Development

FLSA Status: Exempt

Salary: $100-125,000

Location: San Francisco Bay Area

At Smartlink, we believe exceptional people create exceptional results. Guided by our core values, Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success, we foster a culture where driven, ambitious individuals are empowered to make an impact, grow their careers, and help drive our success.

We are a fast-paced, high-performance organization where accountability, teamwork, and innovation are expected and rewarded. This is not a traditional 40-hour workweek environment. Success often requires flexibility, dedication, and a willingness to go above and beyond to deliver for our customers and teammates.

In return, you'll be surrounded by talented professionals who challenge and support one another, with opportunities for career growth, skill development, and meaningful contributions that make a real difference.

If you're competitive, motivated by achievement, and ready to be All In, Smartlink offers more than a job. It offers the opportunity to build an exceptional career while helping shape the future of our industry. If you're ready to be All In, we invite you to join us and help shape the future of Smartlink.

Job Summary

The Project Manager II (PMII) leads services activities for an assigned customer nationally or within a specific geographic area or scope of work to meet or exceed growth, profitability, and performance objectives. The PMII is typically responsible for projects with a combined annual profit in the range of $500K to $1M. This role ensures the execution of customer needs while delivering growth and profitable results through the forecast, analysis, and management of project budgets. The Project Manager II hires and allocates resources for multiple programs and projects and leads Managers and Individual Contributors to ensure the progression of the project in accordance with both the customers’ and Smartlink’s goals.

Essential Duties and Responsibilities

• Champion Smartlink’s beliefs and values through everyday actions.
• Mandated – individually and as a team - usage of Smartlink systems to manage company workflow.
• Serve as a leader of people by managing company policies and procedures, setting goals and expectations, managing performance on a regular basis, communicating clearly, and leading with a bias towards creating a winning culture through active motivation and individual employee growth.
• Oversee awards, programs, projects, and tasks provided to a specific customer nationally or within a geographic area or scope of work to accomplish company goals and initiatives.
• Establish and maintain ongoing long-term relationships with customers and leverage existing relationships to create new business opportunities.
• Maintain clear understating of customer and subcontractor contracts, pay points, and invoicing systems.
• Develop clear and detailed project plans that are feasible yet achievable and in accordance with Smartlink’s strategy and business goals.
• Work with team to maintain an accurate budget for each assigned project.
• Deliver consistent, profitable results tied to Smartlink’s financial calendar through the forecasting, analysis, and management of services project budgets.
• Interview and assess candidates and place personnel to maximize productivity.
• Develop project teams through tactical onboarding of new talent and development of internal talent; train internal disciplines to lead their sites consistent with Smartlink policy and procedure.
• Work closely with the internal executive team to develop business initiatives into clear objectives and concrete goals for the program teams.
• Act as point of escalation for customer and internal team.
• Monitor the progress and results of the team, including contractors, and provide timely and effective evaluations and feedback.
• Provide annual, quarterly, weekly, and ad hoc reporting pertaining to services project activity.
• Contribute to Smartlink’s body of knowledge on process design, modeling, execution, monitoring, and optimization.
• Maintain professional, ethical, and company standards at all times.
• Other duties as assigned.

Qualifications and Requirements

To perform in this position successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated ability to lead with values and behaviors consistent with Smartlink’s established values and behaviors.
• Strong leadership and mentoring skills, to include coaching and development of future leaders.
• Strong financial leadership skills and proven experience in the analysis and management of budgets.
• Demonstrated success in developing and managing project teams and programmatic work that involves high levels of collaboration.
• Extensive knowledge of the wireless industry and its practices including leasing, zoning, construction, equipment installation, staffing and maintenance.
• Ability to thoughtfully provide feedback and adapt behavior to feedback received.
• Result oriented with the ability to balance all business considerations.
• Strong demonstrated ability to prioritize, a commitment to tight deadlines, and problem resolution skills.
• Strong project management and timeline management skills.
• Proven excellence in managing large numbers of details and logistics.
• Strong written and verbal communication with excellent interpersonal, coaching, and negotiating skills.
• Proficient at MS Office, especially Excel.
• Demonstrated ability to think strategically and align business processes to organizational objectives.
• Excellent judgment and decision-making skills, including maintaining a high level of confidentiality.
• Ability to adapt to a changing environment.

Education and Experience

• The ideal candidate will have at least 5 years of experience in the telecommunications industry; including 3 years of experience in a management role.
• Bachelor’s degree or the equivalent combination of education and/or experience.
• Project Management Professional (PMP) certification is an added advantage but not required.

Physical Demands and Work Environment

• Moderate travel (<30%) is expected in association with performing this position.

EQUAL OPPORTUNITY EMPLOYER

EQUAL OPPORTUNITY EMPLOYER