Project Manager I: Lab Operations & Client Relations

Eurofins; Knoxville (TN); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Life and disability insurance

401(k) with company match

Paid holidays

Paid time off

Dental and vision options

Job summary

Eurofins Environment Testing (USA) in Knoxville, TN seeks an entry-level Project Manager I to coordinate client projects through all phases of laboratory operations, including setup, invoicing, reporting and scheduling. You will foster client relationships and support lab capacity planning.

Position is full-time dayshift, with potential overtime. Requires a BS/BA in Chemistry or related field and at least 6 months of client-service experience. Excellent benefits are provided.

Qualifications

• Education: BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree
• 6 months of client-relationship/customer service experience
• Prefer some bench chemist or field experience
• Requires additional lab training in methods and QA across multiple departments

Responsibilities

• Review and set up project in LIMS (laboratory information management system)
• Add notes, review documentation, manage orders and contracts
• Communicate project details to Operations
• Initiates project kick off with client and applicable staff
• Works with Operations to ensure the lab has capacity for the work
• Create bottle orders and schedule couriers/field samplers
• Ensures regulations and requirements are met, initiates approval process, generates accounting software requisition
• Manage incoming work and review sample log-in issues
• Review reports and ensure accuracy before final client delivery
• Invoicing activities including setup, adjustments and follow-ups
• Submit purchase orders and review client contracts
• Forecast upcoming work and provide client feedback

Skills

Client relationships

Communication

Problem solving

Time management

Multi-tasking

LIMS knowledge

MS Office

Leadership

Education

BS/BA in Chemistry/Sciences or related field

Tools

LIMS

Excel

PowerPoint

Outlook

Word

Access

Job description

Eurofins Environment Testing (USA) in Knoxville, TN seeks an entry-level Project Manager I to coordinate client projects through all phases of laboratory operations, including setup, invoicing, reporting and scheduling. You will foster client relationships and support lab capacity planning.

Position is full-time dayshift, with potential overtime. Requires a BS/BA in Chemistry or related field and at least 6 months of client-service experience. Excellent benefits are provided.