Project Manager - Electrical Distribution & Customer Success

Kovalsky-Carr Electric Supply Co.; City of Rochester (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) and Stock Ownership

Paid Vacation and holidays

Educational Benefits

Wellness Programs

Work/Life Balance

Job summary

Kovalsky-Carr Electric Supply Co. in Rochester, NY, is seeking a Project Manager to provide project management support for all Gear and Lighting departments, delivering exceptional service to customers while maintaining high standards of knowledge and ethics.

This role involves quoting jobs, managing projects through order points, and communicating technical information to customers and internal teams. Build product knowledge and adapt to ERP/CRM systems to enhance service.

Qualifications

• 3+ years of experience in electrical distribution, project management, inside sales, quotations, or a related customer-facing role.
• Working knowledge of electrical distribution products including switchgear, lighting, and power distribution equipment preferred.
• Strong project management and organizational skills with the ability to manage multiple projects and priorities.
• Excellent verbal and written communication skills and ability to convey technical information to customers and teams.
• Proficiency with Microsoft Office and the ability to learn ERP, CRM, and manufacturer project management systems.

Responsibilities

• Act as a technical resource for GEAR, lighting, and electrical products and projects.
• Quote jobs and manage projects through order point.
• Sell to customers over the telephone and digitally, discussing their requirements, pricing, and timeframes.
• Communicate technical information received from within the company or manufacturers, including lead times or delays.
• Arrange with vendors to source materials and prices not in stock.
• Proactively expedite jobs using the SQD MYSE system and Job Management, updating customers and sales staff.
• Resolve customer issues including project problems, lost shipments, damaged items, returns, and billing.
• Continually learn product and industry knowledge to improve communication and sales.
• Inform customers of promotions to generate additional sales.

Skills

Electrical distribution

Project management

Inside sales

Quotations

Customer-facing

Product knowledge

MS Office

ERP/CRM familiarity

Attention to detail

Tools

MS Office Suite

ERP

CRM

Manufacturer PM systems

Job description

Kovalsky-Carr Electric Supply Co. in Rochester, NY, is seeking a Project Manager to provide project management support for all Gear and Lighting departments, delivering exceptional service to customers while maintaining high standards of knowledge and ethics.

This role involves quoting jobs, managing projects through order points, and communicating technical information to customers and internal teams. Build product knowledge and adapt to ERP/CRM systems to enhance service.