Project Manager

Kovalsky-Carr Electric Supply Co.; City of Rochester (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) and Stock Ownership

Paid Vacation and holidays

Educational Benefits

Wellness Programs

Work/Life Balance

Job summary

Kovalsky-Carr Electric Supply Co. in Rochester, NY, is seeking a Project Manager to provide project management support for all Gear and Lighting departments, delivering exceptional service to customers while maintaining high standards of knowledge and ethics.

This role involves quoting jobs, managing projects through order points, and communicating technical information to customers and internal teams. Build product knowledge and adapt to ERP/CRM systems to enhance service.

Qualifications

• 3+ years of experience in electrical distribution, project management, inside sales, quotations, or a related customer-facing role.
• Working knowledge of electrical distribution products including switchgear, lighting, and power distribution equipment preferred.
• Strong project management and organizational skills with the ability to manage multiple projects and priorities.
• Excellent verbal and written communication skills and ability to convey technical information to customers and teams.
• Proficiency with Microsoft Office and the ability to learn ERP, CRM, and manufacturer project management systems.

Responsibilities

• Act as a technical resource for GEAR, lighting, and electrical products and projects.
• Quote jobs and manage projects through order point.
• Sell to customers over the telephone and digitally, discussing their requirements, pricing, and timeframes.
• Communicate technical information received from within the company or manufacturers, including lead times or delays.
• Arrange with vendors to source materials and prices not in stock.
• Proactively expedite jobs using the SQD MYSE system and Job Management, updating customers and sales staff.
• Resolve customer issues including project problems, lost shipments, damaged items, returns, and billing.
• Continually learn product and industry knowledge to improve communication and sales.
• Inform customers of promotions to generate additional sales.

Skills

Electrical distribution

Project management

Inside sales

Quotations

Customer-facing

Product knowledge

MS Office

ERP/CRM familiarity

Attention to detail

Tools

MS Office Suite

ERP

CRM

Manufacturer PM systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager

Regular Full Time Rochester, NY, US

6 days ago Requisition ID: 2019

Salary Range: $55,000.00 To $65,000.00 Annually

PROJECT MANAGER

KOVALSKY CARR DIVISION

Position Summary

Engage with our customer base to fulfill their needs by providing project management support services for all areas of the Gear and Lighting departments. This person will contribute to both departmental missions, delivering exceptional service to customers while maintaining the highest standards for courtesy, knowledge, and ethics.

Position Responsibilities

• Acting as technical resource for GEAR, lighting, and electrical products and projects.
• Quote jobs and manage projects through order point.
• Sell to customers over the telephone and digitally, discussing with them their specific requirements, product information, pricing, and timeframes for products, projects, and services.
• Communicate to the customer technical information received from within the company or manufacturer. Including long lead times or ship delays.
• Arrange with vendors to source materials and prices needed by the customer that are not common stock.
• Proactively expedite jobs daily utilizing SQD's MYSE system and Job Management.
  • Update customers.
  • Update Gear and Lighting salespeople as appropriate.
• Solve customer problems including but not limited to project issues, lost shipments, damaged items, returns, emergency needs, and billing issues.
• Continuous learning of product and industry knowledge enabling better communication and greater sales with the customer.
• Proactively alert customers of sales and special promotions to generate additional sales.
• Maintain literature for customer and salespeople review.
• Work closely with all internal departments, combining individual efforts to better serve the customer.
• Perform other duties as obvious or assigned.

Commitment to Safety

• Adhere to all United Electric health, safety, and environmental policies.
• Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
• Complete an accident/Incident report for any safety and/or health infractions that occur or is witnessed.

Qualifications

• 3+ years of experience in electrical distribution, project management, inside sales, quotations, or a related customer-facing role.
• Working knowledge of electrical distribution products, including switchgear, lighting, and power distribution equipment preferred.
• Strong project management and organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent verbal and written communication skills, with the ability to effectively communicate technical information to customers, vendors, and internal teams.
• Proven problem-solving skills and the ability to resolve customer issues in a timely and professional manner.
• Proficiency with Microsoft Office Suite and the ability to learn ERP, CRM, and manufacturer project management systems.
• Self-motivated with a strong attention to detail and a commitment to delivering exceptional customer service.
• Health, Dental, and Vision Insurance
• Disability Insurance and Life Insurance
• 401(K) and Stock Ownership
• Paid Vacation and holidays
• Educational Benefits
• Wellness Programs
• Work/Life Balance

We are an equal employment opportunity employer.

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