Project Manager, Digital Physiology

Clario; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Life & disability insurance

Employee assistance

Career development

Job summary

Clario is seeking a senior Project Manager to lead a high-volume, fast-paced PM team within the healthcare IT and clinical trials landscape. You will drive strategic objectives, mentor managers, ensure SOP compliance, and optimize operations across departments.

Occasional travel is expected. The role demands extensive PM experience, leadership of large teams, and deep knowledge of SDLC and pharma development processes.

Qualifications

• Bachelor’s degree in a related field is required.
• Six+ years in telecommunications, SaaS, Clinical Trials, Healthcare IT, or pharma.
• Demonstrated project management experience in fast-paced environments.
• 5+ years of people leadership preferred, managing teams of 15+.
• Knowledge of pharmaceutical drug development process.
• Experience in SDLC environments.
• Strong PM methodologies and customer service skills.

Responsibilities

• Partner with leadership to implement strategic objectives on time.
• Lead, mentor, and develop PM team members.
• Ensure onboarding, training, and documentation are completed.
• Review processes to ensure quality SOP compliance.
• Collect, monitor, and report on team performance metrics.
• Serve as escalation point for customer concerns and drive resolution.
• Lead hiring, onboarding, training, and performance management for PM team.
• Promote cross-functional collaboration for effective communication and contract execution.
• Develop strategies to enhance customer service and streamline PM processes.
• Support SOPs, training plans, and job descriptions.

Skills

Project management

Leadership

SDLC

Pharma/healthcare

SaaS

Clinical trials

Healthcare IT

Microsoft Office

Education

Bachelor's degree

Master's degree

Tools

MS Office

Job description

What We Offer

• Competitive salary and annual performance incentive opportunities
• Comprehensive medical insurance coverage
• Life and disability insurance programs
• Employee assistance and well-being programs
• Professional development and career growth opportunities

What You’ll Be Doing

• Partner with departmental leadership to ensure strategic objectives are effectively implemented and delivered according to established timelines.
• Lead, mentor, and develop Project Management team members through coaching, career planning, and competency development.
• Ensure appropriate onboarding, training, and documentation processes are completed and maintained.
• Review project system setups, processes, and documentation to ensure compliance with quality standards and Standard Operating Procedures (SOPs).
• Conduct routine team meetings to facilitate communication, monitor workload, and support resource forecasting.
• Collect, monitor, analyze, and report on team performance metrics to assess productivity, efficiency, and operational effectiveness.
• Serve as the primary escalation point for customer concerns and collaborate with internal and external stakeholders to drive timely resolution.
• Lead hiring, onboarding, training, and performance management activities for Project Management team members.
• Promote collaboration across departments to ensure effective communication, efficient resource utilization, and successful contract execution.
• Develop and implement strategies to enhance customer service and streamline Project Management processes.
• Ensure compliance with training requirements and documentation standards.
• Support the development, review, and maintenance of SOPs, departmental training plans, and job descriptions.
• Lead departmental initiatives and process improvement efforts related to systems, services, and operational workflows.
• Participate in customer meetings and presentations alongside Business Development and Operations teams as required.
• Perform additional responsibilities and special projects to support organizational objectives.

What We Look For

• Bachelor’s degree required; Master’s degree preferred.
• Minimum of six years of experience in telecommunications, SaaS technologies, Clinical Trials, Healthcare IT, pharmaceuticals, or a related industry.
• Demonstrated Project Management experience within a high-volume, fast-paced environment.
• Six or more years of people leadership experience preferred, including direct management of teams of 15 or more employees.
• Proven ability to lead, develop, and scale high-performing teams.
• Knowledge of the pharmaceutical drug development process.
• Experience working within Software Development Life Cycle (SDLC) environments.
• Strong understanding of project management methodologies, operational processes, and customer service principles.
• Excellent organizational, interpersonal, communication, time management, and prioritization skills.
• Ability to build effective partnerships and collaborate across multiple functions and leadership levels.
• Strong analytical and problem-solving capabilities with a focus on continuous improvement.
• Proficiency with Microsoft Office applications.
• Willingness and ability to travel domestically and internationally, approximately 20% as business needs require.
• Commitment to quality, customer satisfaction, operational excellence, and team development.

At Clario, a part of Thermo Fisher Scientific, you’ll have the opportunity to contribute to groundbreaking clinical research that helps bring innovative therapies to patients worldwide. Join a global team dedicated to scientific excellence, collaboration, and making a meaningful impact on human health.

Clario Privacy Policy Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies. We offer comprehensive evidence generation solutions that combine medical imaging, eCOA, precision motion, cardiac solutions and respiratory endpoints. For more than 50 years, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported over 30,000 clinical trials in more than 100 countries. Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.