Project Manager Coordinator

Thrasher Foundation Repair; Omaha (NE); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement match

Employer paid life insurance

Paid training

Career growth and development

Job summary

Thrasher Foundation Repair is seeking a proactive Project Manager Coordinator in Omaha, NE. You will be the main point of contact for homeowners and crews, coordinating permits, locates/utilities, scheduling, and all logistics to deliver a WOW customer experience.

Responsibilities include managing calendars, updating customers, and collaborating across teams to ensure projects stay on track. A background in customer service or coordination plus strong communication is required.

Qualifications

• Minimum of 1–3 years of customer service or coordination experience.
• Excellent communication skills with homeowners and crews.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage crews' calendars to maintain an organized backlog and proactively reschedule to move projects forward.
• Serve as the main contact for homeowners and crews, providing updates and setting expectations.
• Collaborate with team members to ensure customers have an excellent experience and are set up for success.

Skills

Customer service

Coordination

Communication

Organization

Multitasking

Transportation

Job description

At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate while also creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.

Job Description: Your Impact

Are you a proactive and organized problem-solver? As a Project Manager Coordinator you'll play a key role in keeping our projects running smoothly and our customers receive exceptional service. You'll be the main point of contact for both homeowners and our crews providing updates, answering questions, and coordinating essential tasks. Your expertise will be crucial in handling all logistical aspects, including permits, locates/utilities, and scheduling. By maintaining clear and consistent communication between our teams and customers, you'll help create an outstanding experience from start to finish.

Compensation

$23 - $25/hour, determined by experience.

Job Duties: How You Win Everyday

• Manage our crews' calendars to maintain an organized backlog by proactively reaching out to homeowners to reschedule and move projects forward.
• Serve as a key point of contact for homeowners and crews, providing project updates, answering questions, and setting proper expectations.
• Collaborate with a variety of team members to ensure our customers have an excellent experience and are set up for success.

Qualifications: What You Offer

• Minimum of 1-3 years of customer service or coordination experience
• Excellent communication skills with the ability to build relationships and effectively engage with both homeowners and crews
• Strong organizational and multitasking abilities
• Reliable transportation to and from the Omaha headquarters
• Pre-employment screening includes, but isn't limited to, a felony/misdemeanor background check

Benefits: What We Offer

• Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
• 401(K) Retirement savings up to a 5% match
• Employer paid life insurance in the amount of $50,000
• Company-led community volunteer opportunities
• Comprehensive paid training
• Career growth and development

Thrasher Group and their affiliates are an Equal Opportunity Employer. All employment offers are contingent upon the successful completion of a background check. We reserve the right to verify employment history, education, and any other information relevant to the hiring decision