Project Manager, Consumer Products – Maternal Care

Willow-Innovations; Mountain View (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Willow is seeking an experienced Program Manager to lead new product development for our consumer maternal care product line. This role requires collaboration across industrial design, engineering, marketing, supply chain, and customer experience to bring products to moms that fit the reality of their lives.

The Program Manager will drive requirements gathering and execute programs from concept through retail and DTC launch.

Qualifications

• Experience leading consumer hardware or CPG programs end-to-end.
• Strong collaboration with design, engineering, marketing, and supply chain.
• Ability to communicate technical concepts to diverse audiences.

Responsibilities

• Lead cross-functional consumer product programs from concept to launch.
• Define requirements, priorities, scope, budgets, and timelines.
• Mitigate risks and remove obstacles across teams.
• Incorporate voice-of-customer feedback from moms during development.
• Coordinate packaging, retail, and DTC launch readiness activities.
• Manage supplier and contract manufacturer relationships with supply chain.

Skills

Program management

Cross-functional collaboration

Agile project management

JIRA & Confluence

Vendor management

Product development

Education

Bachelor's degree or higher

Tools

JIRA

Confluence

SmartSheet

Job description

Project Manager, Consumer Products – Maternal Care

Remote

Willow is a platform for products that help improve the lives and health of women. We are a mission-driven team of experienced inventors, mothers, and fathers dedicated to making a difference in women’s lives. The Willow™ Wearable Breast Pump, selected as one of TIME's 25 Best Inventions in 2017 and 2018 CES Innovation Award for Wearable Technologies, is the first solution in our platform.

Job Overview:

Willow is seeking an experienced Program Manager to lead new product development for our consumer maternal care product line. This role requires collaboration and coordination across industrial design, engineering, marketing, supply chain, and customer experience to bring products to moms that fit the reality of their lives. The Program Manager will bring together technical and business resources, drive requirements gathering and feasibility, and execute programs from concept through retail and DTC launch.

What you'll do:

• Manage complex cross-functional consumer product programs, driving new product development, packaging, and sustaining initiatives from concept to launch.
• Collaborate with industrial design, engineering, marketing, and supply chain to define product requirements, set priorities, and establish scope, budget, and timelines.
• Be a force-multiplier for functional leads to resolve issues, by identifying, assessing, and mitigating risks, and proactively removing obstacles.
• Partner with marketing and customer insights teams to incorporate voice-of-customer feedback from moms throughout the development process.
• Coordinate packaging, retail, and DTC launch readiness activities, including go-to-market timelines and cross-functional launch reviews.
• Develop recommendations, gain alignment, and proactively facilitate decision making across engineering, marketing, and operations stakeholders.
• Manage supplier and contract manufacturer relationships in partnership with supply chain to ensure on-time, on-quality delivery.

What you'll bring:

• 6+ years of experience, with 3+ years of project or program management in consumer products or consumer electronics.
• Bachelor's degree or higher preferred, or equivalent experience.
• Experience bringing consumer hardware or CPG products through the full lifecycle, from concept to retail/DTC launch and sustaining.
• Experience partnering with marketing, industrial design, and supply chain teams to launch products on time and on budget.
• Familiarity with the maternal health, baby, or wellness product category is a plus.
• Experience using Atlassian tools such as JIRA & Confluence for project management, analysis, and reporting.
• An ability to communicate technical problems and solutions clearly to diverse audiences at all levels of the organization.
• A strong sense of ownership, urgency, and drive.
• An agile project management style, approach, and execution.
• Strong familiarity with project management software tools (e.g. SmartSheet, JIRA/Atlassian), methodologies, and best practices.
• Project Management Professional (PMP) or Program Management Professional (PgMP) certification preferred.

Willow is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of gender, race, religion, sexual orientation, gender identity, age, marital status, disability, or Veteran status.