Project Manager, Boren (Hybrid)

Institute Of International Education; Washington (District of Columbia); Hybrid; USD 64,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off and holidays

Student loan reimbursement

Tuition reimbursement

Professional development reimbursement

Retirement plans

Family medical leave benefits

Job summary

The Institute of International Education (IIE) invites applications for a Project Manager, DoW Programs, within the Boren Awards team. You will monitor participant progress, manage payments, ensure program compliance, and coordinate with partner institutions both domestically and overseas.

Required are a Bachelor's degree and at least two years of related experience, plus strong organizational, communication, and cross-cultural skills.

Qualifications

• Requires a Bachelor's degree and at least two (2) years of related work experience.
• Strong organizational and communication skills are essential.
• Ability to interact with diverse stakeholders and manage cross-cultural dynamics.

Responsibilities

• Serve as main point of contact for outbound US student participants and partners.
• Monitor participant progress, outcomes, conduct, and program compliance.
• Manage participant payments and assist in financial tracking.
• Monitor safety and provide emergency support as needed.
• Maintain participant data in CRM and assist with data requests.
• Assist in planning regional and national events, including pre-departure orientations.

Skills

Project management

Time management

Administrative skills

Interpersonal communication

Oral and written communication

Discretion and judgment

Microsoft Office

CRM

Team collaboration

Cross-cultural sensitivity

Education

Bachelor's degree

Tools

CRM

Microsoft Office

Job description

The Institute of International Education (IIE) is hiring a Project Manager for our Department of War (DoW) Programs. We invite you to join a team united by a single goal: to build a peaceful, prosperous world driven by innovative solutions and mutual understanding. IIE’s team members share a belief that when education transcends borders, it opens minds, enabling people to go beyond building connections to solving problems together.

Learn more about IIE and our culture here.

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This position will work within the DoW sponsored programs at IIE. These programs provide Americans with training in critical languages and regional expertise vital to U.S. national security. Through scholarships and programmatic and financial management of a network of leading universities and domestic and overseas partners, IIE is honored to support the U.S. military and future military officers as well as the next generation of American students working to become global professionals and leaders in public service and US national security. Join a collaborative, mission driven team with opportunities for growth, travel, and limitless opportunities to learn and build your network.

The Project Manager, Boren is part of the Boren Awards team at IIE and advises Boren Scholarship and Fellowship participants taking part in long-term overseas programs focusing on intensive language and regional study in countries underrepresented in study abroad. The Boren Awards is a unique opportunity for U.S. undergraduate and graduate students interested in languages and regions of the world that are critical to U.S. national security, and who are committed to public service. The Project Manager, Boren communicates with participants on a regular basis, monitors participants’ program compliance, academic or personal progress and outcomes, and provides emergency support services as needed. This role has opportunities for travel as well as cross-training and collaboration on outreach, application and selection, and events planning. The Project Manager, Boren also communicates with Boren Awards partners and the program’s DoW sponsor as needed on a diverse range of topics, represents the program at events, and works to support the program goals as needed.

Essential Functions

• Serves as main point of contact for outbound US student participants and partner institutions or institutions as IIE sub-award recipients.
• Monitors, tracks, and reports on participant progress, outcomes, conduct, well-being, and program compliance, as applicable.
• Manages participant payments and assists in financial tracking and deliverables. Assists with tracking of awardees in voluntary repayment.
• Monitors the safety and security of corresponding destinations in their caseload, conducts safety checks, and provides alerts to students as needed. Provides emergency support services to participants, connecting participants to local resources and coordinating follow-up communications and actions as necessary.
• Maintains participant data in Client Relationship Management (CRM), following established processes. Assists with data requests and analysis.
• Assists in the planning and implementation of regional and national events, including pre-departure orientations.

Qualifications and Experience

Education and Work Experience

• Requires a Bachelor's degree and at least two (2) years of related work experience.

Required Knowledge, Skills and Abilities

• The government contract requires U.S. citizenship and ability to obtain a Tier-1 (T1) Position of Trust for unclassified access security clearance.
• Strong understanding of outbound US undergraduate and graduate student participants and study abroad or language and culture programs.
• Ability to interact with all levels of team members and clients, including the ability to work with partner organizations and institutions.
• Ability to manage intercultural and emergency issues responsively and with care.
• Demonstrated project management, time management, and administrative skills with strong attention to detail.
• Strong ability to work effectively in a geographically dispersed team environment, including both independently and collaboratively with a team managing a high volume of challenging and dynamic tasks under tight deadlines.
• Flexibility and adaptability with changing program and sponsor needs and requests.
• Excellent interpersonal and communication skills, both oral and written.
• Ability to exercise discretion on confidential matters and to demonstrate sound judgement in consulting with and keeping others informed.
• Broad knowledge of Microsoft Office programs and customer management software.

Salary and Benefits

• $63,674 - $71,391. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region.
• IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan, tuition, and professional development reimbursement programs, retirement plans and a family medical leave benefits. Please visit our careers page for further details.

The Institute of International Education (IIE) offers a flexible hybrid work environment which leverages both office work and telework.

Work Conditions & Physical Demands:Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.