Project Manager - 100% Travel Required

IES Communications; Forest City (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

The Low Voltage Project Manager at Ies Co oversees multiple telecom project deliveries from initiation to turnover, ensuring safety, quality and on-time performance. This role requires strong leadership, customer focus and collaboration with engineering teams to meet client expectations.

Candidates should have at least five years of supervisory experience in telecommunications or construction, proficiency with MS Office, and the ability to manage budgets, schedules and resources across regional

Qualifications

• Minimum five (5) years of supervisory or managerial experience.
• Minimum five (5) years of experience in telecommunications or related field.
• Proficiency with Microsoft Office (Word, Excel and MS Project).
• Ability to manage multiple tasks/projects simultaneously.
• Must be able to interact with customers and provide project updates.

Responsibilities

• Partner with the Technical Manager to define and implement network operations standards.
• Recruit, onboard, train and mentor technicians across region.
• Monitor regional operations performance via audits, reporting and site inspections.
• Act as primary escalation point for site-level quality issues.
• Manage workload distribution and monitor project progress and profitability.
• Interface with customers and manage vendor relations as needed.

Skills

Leadership

Communication

Problem solving

Customer service

Education

Bachelor’s Degree preferred

High School diploma or GED

Tools

Microsoft Office

Job description

Job Summary

The Low Voltage Project Manager is the overall manager for assigned project(s). The Project Manager ensures that all contracted work is developed, implemented, installed and managed in accordance with the Company’s requirements, including but not limited to, safety, quality, management and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Duties and Responsibilities

• Partner with the Technical Manager,Engineering to define andimplement FDC network operations policies, procedures, andstandards
• Recruit, onboard, train and mentor Network OperationsTechnicians across an assigned region
• Monitor regional network operations performance through audits,reporting, and site inspections
• Capture lessons learned and feedback to strengthen the overall group's network operations program
• Serve as the primary escalation point for site-level quality issues.
• Act as a customer advocate, ensuring all regional projects meet orexceed client expectation
• The Low Voltage Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all security systems project related staff. Effectively manage all human resource issues (and escalete as needed) per Company policies and procedures. Complete recommendations for project related employees’ performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all customer and Company goals and objectives.
• The Low Voltage Project Manager will manage the workload distribution and monitor the customer delivery and job installation progress.
• The Security Systems Project Manager will plan for, manage, monitor and maintain project profitability to achieve Company goals.
• The Low Voltage Project Manager reviews all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
• The Low Voltage Project Manager will manage all related quality and safety issues on customer work.
• The Low Voltage Project Manager will participate in and/or facilitate the bid process.
• The Low Voltage Project Manager acts as the Company liaison for interface with customer representative(s).
• The Low Voltage Project Manager will create, develop and implement account process improvement(s).
• Other responsibilities as assigned.

Qualifications

Physical and Mental Requirements

• The Low Voltage Project Manager must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must have proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Must have the ability to learn Company and customer project management systems. The Security Systems Foreman must also have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to secure and maintain a Company sponsored American Express Card.
• Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Education, Certification, License, and Skill Requirements

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of five (5) years of supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

English language proficiency, including the ability to speak, read, write, and understand English, is required. This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer and to promote safety and efficient communication in the case of emergencies.

Minimum Years of Experience