Project Manager

AlphaGraphics; West Jordan (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

AlphaGraphics West Jordan is seeking a Project Manager to join our busy team. You will translate customer ideas into printing and multimedia solutions, ensuring on-time delivery and high quality that meets objectives.

The ideal candidate will have strong communication and analytical skills, experience in a customer-service environment, and a willingness to learn new software and production processes.

Qualifications

• College/university degree in Communications, Business or Graphic Arts preferred.
• Two plus years experience in customer service environment.
• Experience with Microsoft Word, Power Point, Excel and Publisher preferred.
• Strong analytical and communication skills are required.

Responsibilities

• Translate customer ideas into cost-effective printed materials and multimedia projects.
• Ensure projects meet objectives and client needs.
• Maintain professional, clear communication with customers.
• Support production issues and deadlines.

Skills

Customer service experience

Analytical skills

Attention to detail

Written and verbal communication

Multi-tasking

Willingness to learn

Education

College/university degree in Communications, Business or Graphic Arts

Tools

Microsoft Word

PowerPoint

Excel

Publisher

Job description

Do you thrive in a fast-paced environment where every day brings a new challenge? Do you love making a to-do list and getting that satisfied feeling of accomplishment as you cross tasks off of it? If you have the right attitude and attention to detail, AlphaGraphics West Jordan needs you.

We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for a project manager to join our busy team.

The Project Manager translates the customer's ideas and requirements into cost effective printed materials and multimedia projects which achieve their objectives and meet their needs. This individual must be creative, detailed oriented, driven by quality and sensitive the production issues related to the jobs.

Qualifications:

• Has ability to secure and maintain customer’s trust and confidence
• Handles all communications with customers in a professional and respectful manner
• Strong analytical skills (break projects into steps or sets)
• Excellent writer and verbal skills
• Experience with Microsoft Word, Power Point, Excel and Publisher preferred.
• Ability and willingness to learn new hardware and software techniques.
• Knowledge of printing and prepress requirements a plus
• Has a proven record of customer service and/or sales
• Possesses a solid knowledge of POS system and order entry processes
• Excellent verbal and written communication skills, including grammar, spelling and punctuation
• Design experience for internet and social media platforms a plus.
• Ability to multi-task, to productively utilize time and equipment. Ability to combine creativity with practical production mentality.
• Excellent customer relation skills required.

Education and Experience

• College/university degree in Communications, Business or Graphic Arts preferred
• Two plus years experience in customer service environment
• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.