Project Manager

Sharp Decisions; Washington (District of Columbia); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in Information Technology & Services seeks a digital strategist for a fully remote role. The position involves supporting complex web platforms, providing user coaching, and generating performance reports. Ideal candidates will have experience with CMS and analytics tools, and be able to translate data into actionable insights. This full-time role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Intermediate experience with a content management system and Adobe Analytics.
• Familiarity with Microsoft SharePoint and Teams preferred.
• Ability to distill complex information clearly.

Responsibilities

• Act as a subject matter expert across digital systems supporting a web platform.
• Provide user support and coaching across systems.
• Generate performance reports using Adobe Analytics and Excel.

Skills

User support

Data analysis

Communication

Troubleshooting

Tools

Adobe Analytics

Excel

SharePoint

Teams

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Sharp Decisions

Location :: 100% Remote (Need W2* and EST only)

Required Qualifications

Key Responsibilities

Platform & System Support

• Act as a subject matter expert across several digital systems supporting a complex web platform.
• Provide day-to-day user support and coaching across systems (CMS, analytics tools, SharePoint/Teams).
• Troubleshoot issues, identify bugs, and liaise with technical teams as needed.
• Generate regular and ad hoc performance reports using tools such as Adobe Analytics, Excel, and PowerPoint.
• Translate complex data into clear, actionable insights.
• Monitor key metrics and consumer journeys to inform decision-making and strategy.
• Understand platform architecture and end-to-end consumer experience in detail.
• Gather and analyze user feedback to recommend platform improvements.
• Ensure digital campaigns are set up correctly for tracking and performance measurement.
• Identify opportunities to improve processes and workflows; implement changes where appropriate.
• Source visuals and draft copy for campaign assets.

Additional Qualifications

• Intermediate experience with at least one content management system and Adobe Analytics, or ability to quickly learn similar platforms.
• Familiarity with Microsoft SharePoint and Teams (intermediate level preferred).
• Ability to distill complex information and present it clearly to audiences.
• Experience as a product owner, digital strategist, or similar role preferred.
• Work samples will be requested during the interview process.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Project Management and Business Development

Industries

• Information Technology & Services
• Non-profit Organizations