Project Manager

VitalSource; United States; Hybrid; USD 80,000 - 90,000; Full time

Job summary

VitalSource is seeking a Project Manager to join their Customer Success team. This mid-senior level position involves leading impactful projects across multiple locations with a strong emphasis on stakeholder management and on-time delivery. The candidate will thrive in a collaborative, inclusive environment, contributing significantly to the company's mission in educational technology.

Benefits

Competitive base salary

401K match up to 5%

12 weeks of paid parental leave

4 weeks vacation and 12 sick days

Flexible work schedules

Qualifications

• 4+ years experience with project management.
• 1+ years of experience with change management methodologies.
• 2+ years experience in the software industry.

Responsibilities

• Leads cross-functional projects to support key business strategies.
• Manages stakeholder expectations and project delivery.
• Tracks project milestones and communicates status to leadership.

Skills

Stakeholder Management

Risk Management

Change Management

Time Management

Problem Solving

Tools

Salesforce CRM

Jira

Confluence

Smartsheet

Job description

Join to apply for the Project Manager role at VitalSource

Join to apply for the Project Manager role at VitalSource

VitalSource, is hiring a Project Manager to contribute to our Customer Success team located in either Raleigh NC (hybrid), Chicago IL, Franklin TN, or Boston MA (preferred locations). Applicants outside of these preferred locations will still be considered. There is a 20% travel requirement for this role.

Join VitalSource as a Project Manager and drive impactful initiatives from start to finish. In this influential role, you'll lead cross-functional projects that support key business strategies and product launches—shaping outcomes that matter to both internal teams and external partners. If you're passionate about turning ideas into results, managing stakeholder expectations, and navigating projects from planning through delivery, we want to hear from you!

Key Responsibilities:

• Identifies and manages stakeholders and resource needs.
• Accepts, assigns and manages accountability required for the successful execution of projects
• Leads effective, action-oriented meetings with stakeholders to elicit, translate, and document functional and technical requirements, deliverables and criteria for success. Identifies and implements ways to track and report success metrics.
• Independently defines project scope, deliverables, plans, and timelines based on business needs, ensuring alignment with organizational goals and resource constraints. Tracks project milestones; provides advanced project analysis and documents progress throughout the project. Communicates project status into the team, out to stakeholders, and up to leadership.
• Executes project tasks and manages implementation plans for internal and external stakeholders, controlling changes through established change management processes to maintain project integrity. Collaborates with a distributed project team and groups of stakeholders to identify and control risks, and to understand and report issues and impediments within the project
• Transitions completed and self-approved deliverables to appropriate ownership with all needed documentation and training
• Success in this role will be measured by on-time delivery, stakeholder satisfaction, and adherence to project budgets/scope.
• Other duties as assigned by supervisor/leadership based on business needs.
  
  

Required Qualifications:

• 4+ years experience with project management
• 1+ years of experience with change management methodologies (e.g., ADKAR preferred)3+ years customer management experience
• 2+ years experience in the software industry Strong technical project management capabilities, including risk management, requirements gathering, and milestone tracking.
  
  

Technical Skills:

• Advanced knowledge of customer metrics, methodologies, and gathering functional requirements
• Strong technical project management capabilities
• Ability to manage and track multiple initiatives concurrently
• Proven ability to identify strategic themes and discern any wide-reaching effects of project activities and deliverables
• Proficiency with Salesforce CRM
• Familiarity with project management tools such as Jira, Confluence, Smartsheet, agile experience, etc.
  
  

Soft Skills:

• Excellent verbal and written communication skills with all levels of the organization and with external partners
• Strong organizational and time management skills with attention to detail
• Ability to collaborate across functional teams and influence without authority
• Adaptability in fast-paced and changing environments
• Critical thinking and problem-solving orientation
  
  

Salary Range: $80,000 to $90,000

What We Offer:

• Culture: Collaborative, Inclusive, and Mission-driven.
• More in your pocket: Competitive base salary and a strong variable component.
• We take care of all aspects of our people: Generous, well-rounded benefits such as Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
• Retirement: 401K match up to 5%.
• We support our families: 12 weeks of paid parental leave.
• Continued education: Use our tuition reimbursement program.
• The Importance of Balance: Start at 4 weeks’ vacation, 12 sick days, 11 company holidays, and 3 personal days.
• Flexibility: Flexible work schedules and remote capabilities (by team) - feel free to skip the commute and hit your deadlines from home.
• Wellness: Opportunities for fitness challenges and rewards.
  
  

Who We Are:

VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at http://get.vitalsource.com/ and follow us on LinkedIn.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development and Education Administration Programs

Referrals increase your chances of interviewing at VitalSource by 2x

Get notified about new Project Manager jobs in United States.

United States $60,000.00-$90,000.00 1 week ago

United States $89,580.00-$128,106.00 16 hours ago

Technical Project Manager, Product Localization

United States $58,254.00-$87,381.00 3 weeks ago

Washington, United States $50,000.00-$55,000.00 21 hours ago

Remote: Project Manager (Supply Chain, WMS)

United States $50,000.00-$65,000.00 22 hours ago

United States $65,000.00-$90,000.00 4 weeks ago

Philadelphia, PA $175,000.00-$175,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.