Project Manager

ServicePower; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

ServicePower is seeking a dedicated Project Manager to join its Professional Services team. The ideal candidate will possess at least 5 years of project experience and be eager to grow in a dynamic environment. Key responsibilities include project planning, execution, and client communication, allowing for substantial professional development in project management.

Benefits

Competitive salary and benefits package including a car allowance.

Opportunities for professional growth and development.

Collaborative and innovative work environment.

Flexible working hours and remote work options.

Qualifications

• Minimum of 5 years’ experience in a project-related role.
• Proficiency in Microsoft Office and familiarity with project management tools.
• Willingness to learn and develop project management skills.

Responsibilities

• Assist in defining project objectives and maintain project documentation.
• Support development of project schedules and resource plans.
• Coordinate project activities and act as a key point of contact.

Skills

Organizational skills

Communication skills

Time Management

Interpersonal skills

Proactive attitude

Education

Experience in Project Management

Qualifications in Business Administration or related field

Tools

JIRA

Microsoft Office Suite

Smartsheet

Microsoft Project

Job description

LOCATION: Remote (US-based, East Coast) with occasional travel to client sites across the US or our offices in McLean, Washington.

Company Overview:

We are a leading software development company specializing in creating innovative solutions that enable retail and services companies to effectively manage their field force, including servicers and technicians. Our mission is to deliver high-quality, user-friendly software that streamlines operations and enhances productivity.

Role Summary

Our Professional Services team is seeking an enthusiastic and adaptable Project Manager to join our dynamic team. This role is ideal for someone with a passion for project management, either with prior experience managing projects or having worked in a project environment and aspiring to step into a project management role. You will be responsible for supporting and delivering client projects, maintaining meticulous organization, and ensuring excellent communication across all stakeholders.

This is a fantastic opportunity for a motivated individual who thrives in a fast-paced environment, is eager to learn, and enjoys taking on a variety of responsibilities. The role involves a blend of administrative tasks and project coordination, making it ideal for someone early in their project management career who is keen to develop their skills and enhance their project management capabilities.

The Project Management Office is currently being developed, and candidates must be comfortable adapting on the fly and working without established structure. We are looking for a self-starter who can work independently and does not require constant direction.

KEY RESPONSIBILITIES

This role offers support and guidance to help you succeed in all aspects of the position. You will work closely with experienced colleagues and have access to resources to provide guidance on project management tasks.

·Project Initiation: Assist in defining project objectives, scope, and success criteria; document in a clear and structured manner.

·Planning: Support the development of project schedules, budgets, and resource plans. Help create detailed work breakdown structures (WBS).

·Execution: Coordinate project activities, ensuring tasks are completed on time and within scope.

·Communication: Act as a key point of contact for clients and internal teams, facilitating effective communication and providing regular updates.

·Documentation: Maintain comprehensive project documentation, including meeting minutes, progress reports, and risk registers. Provide regular project reports both internally and externally, and support project teams by drafting, refining, and organising project documentation to ensure clarity and alignment with objectives.

·Risk Management: Assist in identifying potential risks and developing mitigation strategies.

·Administrative Support: Perform necessary administrative tasks, including scheduling meetings, updating project plans, and maintaining logs. Maintain development tickets within JIRA and develop tools and strategies to ensure those tickets are monitored.

·Client Interaction: Confidently communicate with clients to set realistic expectations, clearly explaining when requests are outside the agreed scope or timeline, and ensuring deliverables align with project objectives. The ability to deliver difficult messages professionally and defend project plans or delays is essential.

·Capacity Management: Oversee multiple projects simultaneously, ensuring effective capacity planning of resources to meet objectives and deadlines.

·Continuous Improvement: Participate in post-project reviews and contribute to refining project management processes.

REQUIREMENTS

·Minimum of 5 years’ experience working within a project team, in a project-related role, with a strong desire to pursue a career in project management.

·Knowledge of or willingness to study and build an understanding of JIRA and Smartsheet.

·Excellent organizational and time management skills, with the ability to juggle multiple priorities.

·Strong interpersonal and communication skills, both written and verbal.

·A positive and proactive attitude, with energy, adaptability, and a willingness to ask for and receive guidance.

·Commitment to maintaining exacting quality standards in all aspects of the role.

·Willingness to self-study and proactively build knowledge in relevant areas.

·Proficiency in Microsoft Office Suite and familiarity with project management tools (e.g., Microsoft Project, Smartsheet) is a plus.

·Experience or qualifications in Business Administration, Project Management, or a related field (e.g., PMP, PRINCE2, or similar certifications) are advantageous.

·Full US driving license and the ability to travel as required.

·Competitive salary and benefits package including a car allowance.

·Opportunities for professional growth and development.

·Collaborative and innovative work environment.

·Flexible working hours and remote work options.

How to Apply

Please submit your resume and a cover letter to [e-mail] We look forward to hearing from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development

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