Project Manager

International Erosion Control Association; Tallahassee (FL); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Capital Technology Alliance seeks a Senior Project Manager to lead enterprise ServiceNow implementations and multi-workstream IT projects. You will coordinate cross-functional teams, manage schedules, risks, and governance, and report to executives to ensure timely delivery and alignment with business objectives.

Ideal candidates bring 7+ years of IT project management, 5+ years in ServiceNow initiatives, and a track record of enterprise digital transformation.

Qualifications

• Minimum seven (7) years of enterprise IT project management experience.
• Minimum five (5) years managing ServiceNow implementation or platform expansion projects.
• Experience managing complex, multi-workstream technology projects.
• Experience coordinating cross-functional technical and business teams.
• Experience managing project schedules, milestones, risks, issues, scope, communications, and executive reporting.
• Experience coordinating third-party vendors and implementation partners.
• Experience using Agile, Hybrid, or iterative project delivery methodologies.

Responsibilities

• Lead and manage the Department's enterprise ServiceNow implementation.
• Develop and maintain integrated project plans, schedules, milestones, and dependencies.
• Coordinate activities across Department business and technical teams.
• Facilitate project meetings and executive status reporting.
• Manage project scope, risks, issues, assumptions, and decisions.
• Coordinate implementation activities with ServiceNow, vendors, and implementation partners.
• Support governance activities and executive decision-making.
• Coordinate testing, training, deployment, and go-live readiness activities.
• Monitor project performance and recommend corrective actions as needed.
• Support post-implementation stabilization and continuous improvement initiatives.
• Ensure project deliverables meet Department quality expectations and business objectives.

Skills

Enterprise PM

ServiceNow

Agile/Hybrid

Education

Bachelor's degree in IT/Business/CS

PMP certification preferred

ServiceNow certification preferred

Agile/Scrum certification preferred

Tools

ServiceNow

Job description

Senior Project Manager

About Capital Technology Alliance:

At Capital Technology Alliance, we believe changing the future of technology means valuing people. We are committed to building a collaborative, high-performing environment where professionals are empowered to deliver meaningful impact. Our teams work on challenging, often high-visibility initiatives that support mission-critical systems, enterprise modernization efforts, and data-driven decision-making.

CTA is proud to demonstrate a high renewal rate with our employees and contractors. We place a high value on expertise. That’s why CTA is committed to paying top rates in the industry and connecting you with positions and flexible engagement options that match your skills and professional goals.

Required Experience

• Minimum seven (7) years of enterprise information technology project management experience.
• Minimum five (5) years managing ServiceNow implementation or platform expansion projects.
• Experience managing complex, multi-workstream technology projects.
• Experience coordinating cross-functional technical and business teams.
• Experience managing project schedules, milestones, risks, issues, scope, communications, and executive reporting.
• Experience coordinating third-party vendors and implementation partners.
• Experience using Agile, Hybrid, or iterative project delivery methodologies.

Preferred Experience

• Experience implementing multiple ServiceNow products or modules.
• Experience supporting enterprise digital transformation initiatives.
• Experience developing executive dashboards, governance processes, and project reporting.
• Experience leading organizational change management and user adoption activities.
• Experience working within a public sector or government environment.

Required Duties and Responsibilities of Consultant

• Lead and manage the Department's enterprise ServiceNow implementation.
• Develop and maintain integrated project plans, schedules, milestones, and dependencies.
• Coordinate activities across Department business and technical teams.
• Facilitate project meetings and executive status reporting.
• Manage project scope, risks, issues, assumptions, and decisions.
• Coordinate implementation activities with ServiceNow, vendors, and implementation partners.
• Support governance activities and executive decision-making.
• Coordinate testing, training, deployment, and go-live readiness activities.
• Monitor project performance and recommend corrective actions as needed.
• Support post-implementation stabilization and continuous improvement initiatives.
• Ensure project deliverables meet Department quality expectations and business objectives.

Education and Certification:

• Bachelor’s degree from an accredited college or university in Information Technology, Business Administration, Project Management, Computer Science, or a related field, or equivalent professional experience.
• Project Management Professional (PMP) certification preferred.
• ServiceNow certification(s) preferred.
• Agile and/or Scrum certification preferred.