The Senior Program and Project Manager is accountable for successfully delivering large, complex initiatives supporting strategic, operational, regulatory, and market-readiness objectives. This position leads programs spanning 30–60 product areas and serves as the single point of accountability for project outcomes.
The role leads cross-functional business and technology workstreams, manages scope, schedules, budgets, resources, risks, and dependencies, and drives business readiness and implementation. This position combines program-level leadership with disciplined project management to ensure initiatives are delivered on time, within budget, and aligned with committed business outcomes.
Key Responsibilities
- Lead large, complex programs and technology projects spanning 30–60 product areas through the full project management lifecycle.
- Serve as the single point of accountability for project delivery, implementation readiness, and committed business outcomes.
- Develop integrated delivery plans covering scope, schedules, budgets, resources, dependencies, governance, and business objectives.
- Coordinate business and technology workstreams across multiple cross‑functional teams.
- Manage multiple concurrent projects while maintaining alignment across related initiatives and product areas.
- Establish project milestones, deliverables, performance measures, and accountability requirements.
- Identify, assess, mitigate, and escalate risks, issues, assumptions, constraints, and dependencies.
- Manage project budgets, financial forecasts, staffing plans, capacity requirements, and resource allocation.
- Provide clear, outcome‑focused status updates, recommendations, and escalations to executive leadership and key stakeholders.
- Facilitate governance meetings, executive discussions, decision‑making, and issue‑resolution activities.
- Ensure compliance with Delivery Excellence standards, governance requirements, project controls, and change management processes.
- Lead business‑readiness activities, including operational transition, implementation planning, communications, training, and adoption.
- Drive accountability across project teams and influence stakeholders without direct authority.
- Lead initiatives through ambiguity by establishing clear priorities, responsibilities, decisions, and execution plans.
- Apply lessons learned and best practices to improve delivery processes, governance, and organizational effectiveness.
Minimum Education & Experience Requirements
- Bachelor’s degree from an accredited college or university.
- Minimum of seven years of project management experience.
- Demonstrated experience successfully delivering large, complex projects on time and within budget.
- Experience managing multiple projects or related workstreams concurrently.
- Experience leading cross‑functional initiatives involving business and technology teams.
- Experience managing project scope, schedules, budgets, resources, risks, dependencies, governance, and business readiness.
- Experience applying multiple project delivery methodologies, including Waterfall and Agile.
- Proven ability to lead at the program level while remaining grounded in formal project management discipline.
Special Requirements
- No professional certification is required.
- Must be able to manage competing priorities and support time‑sensitive strategic, operational, regulatory, and market‑readiness initiatives.
- Must be able to work across organizational boundaries and influence stakeholders without direct authority.
- Any required background checks or employment screenings will be determined according to organizational policy.